I recently downloaded the trial version of Inquisit, and have encountered a problem when trying to run scripts. I ran several scripts, all of which have worked perfectly well on other computers, but when I tried to run them on my laptop they were not displayed properly: the text was either misplaced, or did not appear at all.

The problem occurred even with scripts which were downloaded from the Task Library, so it seems certain that the problem does not lie with the scripts themselves. I have attached a print-screen below, as an example of the strange display.

Does anybody have an idea what may be causing the problem, or how to fix it? Any help will be greatly appreciated! 

Never seen anything like this before. Is this a Windows machine (which would be my guess based on the screenshot) or a Mac? Considering that scripts work fine for you on other systems, I'd presume that there is something special about your laptop's display system which throws off any size and position calculations. I'd try updating the graphics card drivers as well as disabling any other utilities which may hook into the display system. Let us know what you find.

Hi Dave,

Yes, it's a Dell Vostro 3560 running a 64bit Win7 OS. I updated the graphic card drives (the graphic card is an AMD RADEON HD 7670M 1GB DISCR), but the problem persists... And I'm afraid I don't know what programs would impact the display system, or how to change them. 

First I'd disable any tools that may be installed along with the graphics card's driver, i.e., stuff that allows for screen tilting, etc. I'd also temporarily disable any applications that hook into the display system, e.g. video conferencing software (such as Skype), remote management applications (such as VNC), or Windows themeing applications (such as Window Blinds).

In general, I'd also run the affected system with only the minimum amount of background processes and services (you can use msconfig to disable most of these and numerous guides as to which services should not be tinkered with are available online).

The docs included with the graphics card driver should give you some overview about what additional tools get shipped / installed along with the driver.

Again, let us know what you find and we'll take it from there.

Also, FWIW, if your Dell machine is a model with switchable graphics, try disabling the automatic switching between the integrated and dedicated display adapters.

Hi Dave, 

It seems the problem may have arisen from definition issues having to do with Inquisit4. After all the graphics-related updates, Inquisit4 was still unable to properly display experiments. This morning I downloaded and installed the trial version of Inquisit 3 - and now everything is working perfectly! I haven't changed any of the graphic definitions before trying Inquisit3, so I don't think they were the causing the problem.

Wish I would have thought of it earlier, would have saved me some work and aggravation! But I'm just happy it's finally working :)