Millisecond Forums

No data under Web Data file - server backup?

https://forums.millisecond.com/Topic10791.aspx

By alishiawilliams - 7/1/2013

Hi, I've been running online studies for about 3 months using web 4 and have not encountered any difficulties with data saving until now. No data has recorded for one of my scripts that I need. What might explain this and does Inquisit have a backup of the data on the main server? Thanks


By Dave - 7/1/2013

I am not aware of any general issue re. data saving in web experiments. I recommend you contact support<at>millisecond.com with your account details, the affected script etc.. It is not possible to answer your questions without those specific details.

By alishiawilliams - 7/1/2013

Thanks Dave - I wasn't sure where to post to get in touch with someone to then provide these details.


Thanks.