Millisecond Forums

Maverick 10.9 does not recognize registration credentials

https://forums.millisecond.com/Topic11636.aspx

By sdandeneau - 11/12/2013

Hi, 


I had a functioning Inquisit 4 lab license before I upgraded to Maverick 10.9 - after the upgrade, it's giving me the following error "Registration failed. Verify that the account has an unused license available." I tried transferring a license so I can re-register the computer - but that did not work. 


I was forced to use the trial version which has since runout, therefore I can't collect any data. 


Anyone else have a similar problem? Or more importantly, anyone have a fix?


Cheers, 


Stéphane


By Dave - 11/13/2013

Please see http://www.millisecond.com/forums/Topic11588.aspx#11588. Re-installing Inquisit under Mavericks should resolve the issue.