By roy27787 - 2/24/2014
Hey,I'm running Inquisit 4 Lab on a Windows 7 machine. 3 week ago everything was fine, Now, whenever I open any of the tasks in the tasks list, the whole presentation is scrambled, items are off the screen and nothing is usuable. I tried running the tasks in Inquisit 4 Lab, (verified that the scripts are for version 4) but still got the same results. I even wrote a small survey script and got similar results.
This is how the demographics survey (used in the tutorial) is presented: http://imgur.com/zUUzxRG
Even the following simple survey is presented badly: <dropdown sex> / caption = "Sex" / options = ("female", "male") </dropdown>
<dropdown sex2> / caption = "Sex" / options = ("female", "male") </dropdown>
<survey> / pages=[1=mypage] </survey>
<surveypage mypage> /caption = "Please answer the following items to the best of your ability" / questions=[1=sex; 2=sex2] </surveypage>
Did it ever happen to anyone? How did you solve it? What happens if a participant of mine experience similar problems? |
By Dave - 2/24/2014
Hmm, that survey renders fine on my Win7 box (see attached screenshot). Looks correct as far as I can tell.#1: Is your Inquisit installation up to date?
#2: Which changes were made to your machine during that 3 week period you mention?
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By roy27787 - 2/24/2014
Nothing special was done. Practically, didn't install anything.I'm not sure that its a problem with my inquisit install since it happens on the web as well, and there it runs just under Java.
I'm running Java 7 Update 51. I've tested it on a different win7 box and it wall works fine. It's just my machine. How can i fix it?
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By Dave - 2/24/2014
Well, sounds like *something* on that machine is throwing things off (the fact this happens both under Lab and Web underscores that point). Potential culprits are things like wonky graphics card drivers (check if these have been updated in the past 3 weeks) or any other background application that hooks into the display system (e.g. video conferencing software, remote administration / screen sharing software, etc.). To troubleshoot, review the software installations and updates for the relevant time period and disable any non-essential applications and processes running in the background. Let us know what you find.
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By roy27787 - 2/24/2014
I've closed down all unnecessary applications. My drivers were not updated lately. It is not a java version problem (I upgraded the other computer to Jave 7 Update 51 and it was still working). the following programs were installed after Inquisit: Graphpad Prism Adobe Digital Editions 3.0 Google Drive Microsoft .Net framework 4.5.1 Windows Essentials 2012 Paint.net Microsoft sql server 2005 compact edition Babylon Visual studio 2010 tools for office runtime x64 Microsoft visual c++ 2010 x86 and x64 redistributable and runtime
What else can be the problem? |
By Dave - 2/24/2014
Try removing or disabling any background processes belonging to Babylon and see if that makes a difference.
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By roy27787 - 2/24/2014
I've already done it before, didn't make any difference.
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By Dave - 2/24/2014
I don't know then. You can additionally try updating / reinstalling the display drivers as well as DirectX. Another option is to use your system's restore points (if any are available) to go back to a previous system state when things were still working and move on from there (i.e. re-add the apps you listed one at a time) to identify the culprit.
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By roy27787 - 2/25/2014
I've created a clean install of windows 7 x64 on a virtual machine and tried running the web demo tasks, also tried running the tasks inside inquisit lab, in both i got an APPCRASH windows message saying the inquisit launcher crashed.
It's apparently not software related.. but something with the graphic cards...
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By Dave - 2/25/2014
If you are running things in a VM, make sure you enable hardware 3D acceleration in the VM's settings.
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By roy27787 - 2/25/2014
That didn't work either.Still - presentation is weird and non-functional on my physical machine and i'm getting APPCRASH errors in a virtual machine.
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By Dave - 2/25/2014
No clue then -- what does the technical log file say (open Inquisit Lab, then go to Tools -> View Log File...)?
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