error downloading Inquisit 4 on participant's computer (running windows xp)

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error downloading Inquisit 4 on participant's computer (running windows xp)

https://forums.millisecond.com/Topic13403.aspx

By kurtisstewart1948 - 5/28/2014

Hello,

Just wondering if Inquisit 4 Web is compatible with Windows XP. A participant is unable to download the plugin and gets the error message "application cannot execute".

Any help appreciated!

Thanks

By Dave - 5/28/2014

In general, yes, Inquisit 4 is compatible with Windows XP. The participant in question may be using an outdated browser, JRE or suffer from an otherwise broken (browser or system) configuration. The first thing I would recommend is directing her / him to try a launching using a different (current) browser and/or launch method.