Millisecond Forums

BART crashes at 70 pumps

https://forums.millisecond.com/Topic14168.aspx

By aliucsd - 9/9/2014

I recently downloaded Inquisit 4 to run the BART task. Everything works just fine unless the balloon gets to 70 pumps, at which point the whole program crashes. This had been happening fairly consistently on the first balloon but I've recently had some luck with the first few popping at smaller numbers of pumps and proceeding normally, until I get to that balloon that needs 70+. 

Unfortunately the computer its running on is not internet-enabled so I'm a little limited in what I can copy/paste. Let me know if more info would be helpful! Thanks.
By Dave - 9/9/2014

Thanks for the report. It would be great if you could clarify

(1) which exact BART script you are referring to (there are several), and
(2) whether the Inquisit installation on the affected computer is up-to-date. If it is not, please update the most recent version and check if the issue persists.

Thank you.
By seandr - 9/9/2014

Are you running on a Mac by chance? We've had some issues playing the BART sound files on Mac in previous releases, so make sure you've got the latest release of Inquisit, which is 4.0.6 (you can see the version number from the About Inquisit command on the Apple menu).

If this is happening with 4.0.6, let us know.

Thanks,
Sean
By aliucsd - 9/10/2014

Hi all,

I just downloaded both the task and Inquisit on Monday, so it is the most updated version. I am running it on an ancient Dell, however, using Windows XP. The BART script is the standard (not for Youth or Automatic) Inquisit 4 version last updated on July 8, 2014. 

Thanks for all your help! Let me know if you need additional info.
By Dave - 9/10/2014

Hmm, I cannot seem to reproduce this, but that may be due to the fact that my test system is not as ancient as & probably a little more powerful than your particular Dell machine. You've mentioned previously that the system is not connected to the internet, so I assume it has not received any Windows updates for a while? That could be an issue, too.

Could you run the script until it crashes and then attach (a) the crash report (if any exists) from the Windows event logs and (b) Inquisit's log file (Tools -> View Log File...) to this thread? Those might provide some clues. If I were to venture a guess, my bet would be on the system running out of resources (e.g. memory) after a while into the script, thus triggering a crash.

The general system specs (RAM, processor, graphics card) might also be good to know.
By aliucsd - 9/11/2014

I ran the program and, for some reason, had a balloon that made it to 70 pumps and popped regularly, followed by 4 smaller balloons and then the standard 70-pumps-and-crash. I've attached the Inquisit.log file and the Windows event file, hope that helps. The machine is a Dell Latitude D630, 2.49 GHz, 2GB of Ram. 

Thanks!

Here is the Inquisit log:

2014-09-08T15:37:31.468InquisitLab4.0.6.0253632bitReleaseCompileDate='Jun 30 2014'CompileTime='10:34:49'Initializing...
2014-09-08T15:37:31.468InquisitLab4.0.6.02536System Platform='Windows NT 5.1; Win32'MemAvail=1554316MemTotal=2095000CPUSpeed=2493TimerResolution=0.0002793651148400146IPAddress=<unknown>MacAddress=00-1F-3B-CA-45-57
2014-09-08T15:37:38.187InquisitLab4.0.6.02536Script='C:/Documents and Settings/Tyson/Desktop/DDBN Tasks/BART/BART.iqx'GroupID=1SubjectID=1111Graphics=DirectDrawColorDepth=32ScreenWidth=1440ScreenHeight=900RefreshRate=60VidoeSync=WaitForVerticalBlank
2014-09-08T15:37:38.296InquisitLab4.0.6.02536Script='C:/Documents and Settings/Tyson/Desktop/DDBN Tasks/BART/BART.iqx'GroupID=1SubjectID=1111Script starting...
2014-09-08T15:37:55.187InquisitLab4.0.6.02536Script='C:/Documents and Settings/Tyson/Desktop/DDBN Tasks/BART/BART.iqx'GroupID=1SubjectID=1111Opened DataFile='C:/Documents and Settings/Tyson/Desktop/DDBN Tasks/BART/BART_rawdata_1111_2014-09-08-22-37-38-187.iqdat'. Found FileSize=0 bytes.
2014-09-08T15:38:47.687InquisitLab4.0.6.02536Script='C:/Documents and Settings/Tyson/Desktop/DDBN Tasks/BART/BART.iqx'GroupID=1SubjectID=1111ExecutionErrorDirectX Error DDERR_INVALIDRECT (-2005532522): Rectangle provided was invalid.. Line 748, File win\Graphics.cpp
2014-09-08T15:38:47.750InquisitLab4.0.6.02536Script='C:/Documents and Settings/Tyson/Desktop/DDBN Tasks/BART/BART.iqx'GroupID=1SubjectID=1111Script failed!
2014-09-08T15:38:47.781InquisitLab4.0.6.02536Script='C:/Documents and Settings/Tyson/Desktop/DDBN Tasks/BART/BART.iqx'GroupID=1SubjectID=1111Closed DataFile='C:/Documents and Settings/Tyson/Desktop/DDBN Tasks/BART/BART_rawdata_1111_2014-09-08-22-37-38-187.iqdat'. Final FileSize=6540 bytes.
2014-09-08T15:41:20.625InquisitLab4.0.6.0253632bitReleaseCompileDate='Jun 30 2014'CompileTime='10:34:49'Initializing...
2014-09-08T15:41:20.625InquisitLab4.0.6.02536System Platform='Windows NT 5.1; Win32'MemAvail=1558876MemTotal=2095000CPUSpeed=2493TimerResolution=0.0002793651148400146IPAddress=<unknown>MacAddress=00-1F-3B-CA-45-57
2014-09-08T15:41:34.718InquisitLab4.0.6.0253632bitReleaseCompileDate='Jun 30 2014'CompileTime='10:34:49'Initializing...
2014-09-08T15:41:34.718InquisitLab4.0.6.02536System Platform='Windows NT 5.1; Win32'MemAvail=1558636MemTotal=2095000CPUSpeed=2493TimerResolution=0.0002793651148400146IPAddress=<unknown>MacAddress=00-1F-3B-CA-45-57
2014-09-08T15:41:38.031InquisitLab4.0.6.02536Script='C:/Documents and Settings/Tyson/Desktop/DDBN Tasks/BART/BART.iqx'GroupID=1SubjectID=1111Graphics=DirectDrawColorDepth=32ScreenWidth=1440ScreenHeight=900RefreshRate=60VidoeSync=WaitForVerticalBlank
2014-09-08T15:41:38.093InquisitLab4.0.6.02536Script='C:/Documents and Settings/Tyson/Desktop/DDBN Tasks/BART/BART.iqx'GroupID=1SubjectID=1111Script starting...
2014-09-08T15:41:42.859InquisitLab4.0.6.02536Script='C:/Documents and Settings/Tyson/Desktop/DDBN Tasks/BART/BART.iqx'GroupID=1SubjectID=1111Opened DataFile='C:/Documents and Settings/Tyson/Desktop/DDBN Tasks/BART/BART_rawdata_1111_2014-09-08-22-41-38-031.iqdat'. Found FileSize=0 bytes.
2014-09-08T15:42:31.421InquisitLab4.0.6.02536Script='C:/Documents and Settings/Tyson/Desktop/DDBN Tasks/BART/BART.iqx'GroupID=1SubjectID=1111ExecutionErrorDirectX Error DDERR_INVALIDRECT (-2005532522): Rectangle provided was invalid.. Line 748, File win\Graphics.cpp
2014-09-08T15:42:31.500InquisitLab4.0.6.02536Script='C:/Documents and Settings/Tyson/Desktop/DDBN Tasks/BART/BART.iqx'GroupID=1SubjectID=1111Script failed!
2014-09-08T15:42:31.515InquisitLab4.0.6.02536Script='C:/Documents and Settings/Tyson/Desktop/DDBN Tasks/BART/BART.iqx'GroupID=1SubjectID=1111Closed DataFile='C:/Documents and Settings/Tyson/Desktop/DDBN Tasks/BART/BART_rawdata_1111_2014-09-08-22-41-38-031.iqdat'. Final FileSize=6508 bytes.
2014-09-09T12:48:11.203InquisitLab4.0.6.0253632bitReleaseCompileDate='Jun 30 2014'CompileTime='10:34:49'Initializing...
2014-09-09T12:48:11.203InquisitLab4.0.6.02536System Platform='Windows NT 5.1; Win32'MemAvail=1580612MemTotal=2095000CPUSpeed=2493TimerResolution=0.0002793651148400146IPAddress=<unknown>MacAddress=00-1F-3B-CA-45-57
2014-09-09T12:48:13.843InquisitLab4.0.6.02536Script='C:/Documents and Settings/Tyson/Desktop/DDBN Tasks/BART/autoBART.iqx'GroupID=1SubjectID=1111Graphics=DirectDrawColorDepth=32ScreenWidth=1440ScreenHeight=900RefreshRate=60VidoeSync=WaitForVerticalBlank
2014-09-09T12:48:13.906InquisitLab4.0.6.02536Script='C:/Documents and Settings/Tyson/Desktop/DDBN Tasks/BART/autoBART.iqx'GroupID=1SubjectID=1111Script starting...
2014-09-09T12:48:35.312InquisitLab4.0.6.02536Script='C:/Documents and Settings/Tyson/Desktop/DDBN Tasks/BART/autoBART.iqx'GroupID=1SubjectID=1111Opened DataFile='C:/Documents and Settings/Tyson/Desktop/DDBN Tasks/BART/autoBART_rawdata_1111_2014-09-09-19-48-13-843.iqdat'. Found FileSize=0 bytes.
2014-09-09T12:48:40.328InquisitLab4.0.6.02536Script='C:/Documents and Settings/Tyson/Desktop/DDBN Tasks/BART/autoBART.iqx'GroupID=1SubjectID=1111Closed DataFile='C:/Documents and Settings/Tyson/Desktop/DDBN Tasks/BART/autoBART_rawdata_1111_2014-09-09-19-48-13-843.iqdat'. Final FileSize=333 bytes.
2014-09-09T12:48:40.328InquisitLab4.0.6.02536Script='C:/Documents and Settings/Tyson/Desktop/DDBN Tasks/BART/autoBART.iqx'GroupID=1SubjectID=1111Opened DataFile='C:/Documents and Settings/Tyson/Desktop/DDBN Tasks/BART/autoBART_summarydata.iqdat'. Found FileSize=0 bytes.
2014-09-09T12:48:40.328InquisitLab4.0.6.02536Script='C:/Documents and Settings/Tyson/Desktop/DDBN Tasks/BART/autoBART.iqx'GroupID=1SubjectID=1111Closed DataFile='C:/Documents and Settings/Tyson/Desktop/DDBN Tasks/BART/autoBART_summarydata.iqdat'. Final FileSize=1310 bytes.
2014-09-09T12:48:40.328InquisitLab4.0.6.02536Script='C:/Documents and Settings/Tyson/Desktop/DDBN Tasks/BART/autoBART.iqx'GroupID=1SubjectID=1111Script completed successfully.
2014-09-09T12:49:07.265InquisitLab4.0.6.0253632bitReleaseCompileDate='Jun 30 2014'CompileTime='10:34:49'Initializing...
2014-09-09T12:49:07.265InquisitLab4.0.6.02536System Platform='Windows NT 5.1; Win32'MemAvail=1564452MemTotal=2095000CPUSpeed=2493TimerResolution=0.0002793651148400146IPAddress=<unknown>MacAddress=00-1F-3B-CA-45-57
2014-09-09T12:49:09.187InquisitLab4.0.6.02536Script='C:/Documents and Settings/Tyson/Desktop/DDBN Tasks/BART/BART.iqx'GroupID=1SubjectID=1111Graphics=DirectDrawColorDepth=32ScreenWidth=1440ScreenHeight=900RefreshRate=60VidoeSync=WaitForVerticalBlank
2014-09-09T12:49:09.250InquisitLab4.0.6.02536Script='C:/Documents and Settings/Tyson/Desktop/DDBN Tasks/BART/BART.iqx'GroupID=1SubjectID=1111Script starting...
2014-09-09T12:49:15.015InquisitLab4.0.6.02536Script='C:/Documents and Settings/Tyson/Desktop/DDBN Tasks/BART/BART.iqx'GroupID=1SubjectID=1111Opened DataFile='C:/Documents and Settings/Tyson/Desktop/DDBN Tasks/BART/BART_rawdata_1111_2014-09-09-19-49-09-187.iqdat'. Found FileSize=0 bytes.
2014-09-09T12:50:02.062InquisitLab4.0.6.02536Script='C:/Documents and Settings/Tyson/Desktop/DDBN Tasks/BART/BART.iqx'GroupID=1SubjectID=1111ExecutionErrorDirectX Error DDERR_INVALIDRECT (-2005532522): Rectangle provided was invalid.. Line 748, File win\Graphics.cpp
2014-09-09T12:50:02.125InquisitLab4.0.6.02536Script='C:/Documents and Settings/Tyson/Desktop/DDBN Tasks/BART/BART.iqx'GroupID=1SubjectID=1111Script failed!
2014-09-09T12:50:02.140InquisitLab4.0.6.02536Script='C:/Documents and Settings/Tyson/Desktop/DDBN Tasks/BART/BART.iqx'GroupID=1SubjectID=1111Closed DataFile='C:/Documents and Settings/Tyson/Desktop/DDBN Tasks/BART/BART_rawdata_1111_2014-09-09-19-49-09-187.iqdat'. Final FileSize=6508 bytes.
2014-09-09T12:52:21.031InquisitLab4.0.6.0253632bitReleaseCompileDate='Jun 30 2014'CompileTime='10:34:49'Initializing...
2014-09-09T12:52:21.031InquisitLab4.0.6.02536System Platform='Windows NT 5.1; Win32'MemAvail=1558796MemTotal=2095000CPUSpeed=2493TimerResolution=0.0002793651148400146IPAddress=<unknown>MacAddress=00-1F-3B-CA-45-57
2014-09-09T12:55:45.203InquisitLab4.0.6.0253632bitReleaseCompileDate='Jun 30 2014'CompileTime='10:34:49'Initializing...
2014-09-09T12:55:45.203InquisitLab4.0.6.02536System Platform='Windows NT 5.1; Win32'MemAvail=1559092MemTotal=2095000CPUSpeed=2493TimerResolution=0.0002793651148400146IPAddress=<unknown>MacAddress=00-1F-3B-CA-45-57
2014-09-09T12:55:47.500InquisitLab4.0.6.02536Script='C:/Documents and Settings/Tyson/Desktop/DDBN Tasks/BART/BART.iqx'GroupID=1SubjectID=1111Graphics=DirectDrawColorDepth=32ScreenWidth=1440ScreenHeight=900RefreshRate=60VidoeSync=WaitForVerticalBlank
2014-09-09T12:55:47.562InquisitLab4.0.6.02536Script='C:/Documents and Settings/Tyson/Desktop/DDBN Tasks/BART/BART.iqx'GroupID=1SubjectID=1111Script starting...
2014-09-09T12:55:51.468InquisitLab4.0.6.02536Script='C:/Documents and Settings/Tyson/Desktop/DDBN Tasks/BART/BART.iqx'GroupID=1SubjectID=1111Opened DataFile='C:/Documents and Settings/Tyson/Desktop/DDBN Tasks/BART/BART_rawdata_1111_2014-09-09-19-55-47-500.iqdat'. Found FileSize=0 bytes.
2014-09-09T12:58:05.781InquisitLab4.0.6.02536Script='C:/Documents and Settings/Tyson/Desktop/DDBN Tasks/BART/BART.iqx'GroupID=1SubjectID=1111ExecutionErrorDirectX Error DDERR_INVALIDRECT (-2005532522): Rectangle provided was invalid.. Line 748, File win\Graphics.cpp
2014-09-09T12:58:05.843InquisitLab4.0.6.02536Script='C:/Documents and Settings/Tyson/Desktop/DDBN Tasks/BART/BART.iqx'GroupID=1SubjectID=1111Script failed!
2014-09-09T12:58:05.875InquisitLab4.0.6.02536Script='C:/Documents and Settings/Tyson/Desktop/DDBN Tasks/BART/BART.iqx'GroupID=1SubjectID=1111Closed DataFile='C:/Documents and Settings/Tyson/Desktop/DDBN Tasks/BART/BART_rawdata_1111_2014-09-09-19-55-47-500.iqdat'. Final FileSize=17210 bytes.
2014-09-11T10:42:30.765InquisitLab4.0.6.0253632bitReleaseCompileDate='Jun 30 2014'CompileTime='10:34:49'Initializing...
2014-09-11T10:42:30.765InquisitLab4.0.6.02536System Platform='Windows NT 5.1; Win32'MemAvail=1566208MemTotal=2095000CPUSpeed=2493TimerResolution=0.0002793651148400146IPAddress=<unknown>MacAddress=00-1F-3B-CA-45-57
2014-09-11T10:42:32.687InquisitLab4.0.6.02536Script='C:/Documents and Settings/Tyson/Desktop/DDBN Tasks/BART/BART.iqx'GroupID=1SubjectID=1111Graphics=DirectDrawColorDepth=32ScreenWidth=1440ScreenHeight=900RefreshRate=60VidoeSync=WaitForVerticalBlank
2014-09-11T10:42:32.750InquisitLab4.0.6.02536Script='C:/Documents and Settings/Tyson/Desktop/DDBN Tasks/BART/BART.iqx'GroupID=1SubjectID=1111Script starting...
2014-09-11T10:42:37.312InquisitLab4.0.6.02536Script='C:/Documents and Settings/Tyson/Desktop/DDBN Tasks/BART/BART.iqx'GroupID=1SubjectID=1111Opened DataFile='C:/Documents and Settings/Tyson/Desktop/DDBN Tasks/BART/BART_rawdata_1111_2014-09-11-17-42-32-687.iqdat'. Found FileSize=0 bytes.
2014-09-11T10:43:23.218InquisitLab4.0.6.02536Script='C:/Documents and Settings/Tyson/Desktop/DDBN Tasks/BART/BART.iqx'GroupID=1SubjectID=1111ExecutionErrorDirectX Error DDERR_INVALIDRECT (-2005532522): Rectangle provided was invalid.. Line 748, File win\Graphics.cpp
2014-09-11T10:43:23.281InquisitLab4.0.6.02536Script='C:/Documents and Settings/Tyson/Desktop/DDBN Tasks/BART/BART.iqx'GroupID=1SubjectID=1111Script failed!
2014-09-11T10:43:23.312InquisitLab4.0.6.02536Script='C:/Documents and Settings/Tyson/Desktop/DDBN Tasks/BART/BART.iqx'GroupID=1SubjectID=1111Closed DataFile='C:/Documents and Settings/Tyson/Desktop/DDBN Tasks/BART/BART_rawdata_1111_2014-09-11-17-42-32-687.iqdat'. Final FileSize=6557 bytes.
2014-09-11T10:46:22.375InquisitLab4.0.6.0253632bitReleaseCompileDate='Jun 30 2014'CompileTime='10:34:49'Initializing...
2014-09-11T10:46:22.375InquisitLab4.0.6.02536System Platform='Windows NT 5.1; Win32'MemAvail=1533228MemTotal=2095000CPUSpeed=2493TimerResolution=0.0002793651148400146IPAddress=<unknown>MacAddress=00-1F-3B-CA-45-57

And the Windows Event log: 
  Event Type:        Error
Event Source:    Application Error
Event Category:                None
Event ID:              1000
Date:                     9/11/2014
Time:                    10:43:23 AM
User:                     N/A
Computer:          OFC
Description:
Faulting application inquisit.exe, version 4.0.6.0, faulting module inquisit.exe, version 4.0.6.0, fault address 0x00127495.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74   Applicat
0008: 69 6f 6e 20 46 61 69 6c   ion Fail
0010: 75 72 65 20 20 69 6e 71   ure  inq
0018: 75 69 73 69 74 2e 65 78   uisit.ex
0020: 65 20 34 2e 30 2e 36 2e   e 4.0.6.
0028: 30 20 69 6e 20 69 6e 71   0 in inq
0030: 75 69 73 69 74 2e 65 78   uisit.ex
0038: 65 20 34 2e 30 2e 36 2e   e 4.0.6.
0040: 30 20 61 74 20 6f 66 66   0 at off
0048: 73 65 74 20 30 30 31 32   set 0012
0050: 37 34 39 35 0d 0a         7495.. 
n

By seandr - 9/11/2014

Awesome, thanks, I've managed to reproduce the crash (at pump 80) on a Windows XP test machine, so we should be able to identify and fix the bug for 4.0.7, which isn't too far from release. I'll post an update here when it's available.

Thanks,
Sean
By Dave - 9/11/2014

> ExecutionErrorDirectX Error DDERR_INVALIDRECT (-2005532522)

The above excerpt from the Inquisit log might indicate an issue with the system's graphics card and/or DirectX setup. Can you try getting the latest graphics card drivers and check if the issue persists after updating? I would recommend doing the same for DirectX.

Also, what type of graphics card how much graphics memory does that machine have? Thanks!
By seandr - 9/11/2014

That's definitely a clue, but the problem was an Inquisit rounding error as the balloon image starts going offscreen (pump #82 on my system). It affects Windows XP.

This will be fixed in 4.0.7, the next update. 

-Sean