Millisecond Forums

Error Message

By kent62 - 11/16/2014

One of my participants is getting the following error message, and I don't know why.  If anyone could help that would be fantastic.

"Direct2D Error: 0x800004002 No such interface supported Line 1267, File win\Direct2DGraphics.cpp

By Dave - 11/16/2014

Usually such an error indicates that the machine's graphics card driver is outdated / broken. The participant should obtain and install the latest available driver from the card's manufacturer.

Corruption of other system files / the DirectX environment is another option, in which case the steps discussed in may resolve the issue.
By kent62 - 11/16/2014

Thank you, that is very helpful.