By vz29 - 12/21/2014
hi,
a participant reported the following error "Inquisit was unable to contact the server to verify that the script is licensed. The script will not be run." I received the email from the P last night around 6:20PM. Was Inquisit's server down or was this a problem with P's internet connection? something else?
v
|
By Dave - 12/21/2014
See https://www.millisecond.com/forums/FindPost15001.aspx for the likely cause(s).
|
By vz29 - 12/22/2014
Thanks Dave. I looked at the post. Are you saying that Ps should read the blog in order to be able to access our study? Seems like a lot to ask ...
V
|
By Dave - 12/22/2014
What I'm saying is that the error is due to either (1) either a firewall is blocking the plugin from communicating with the server or (2) the client machine does not have TLS 1 enabled. (2) is particularly likely when running (outdated) Windows XP. TLS can be enabled via Internet Options -> Advanced -> Security -> Check 'Use TLS 1.0'. Hope this helps.
|
By vz29 - 12/22/2014
yes, it does!
|