By Blackadder - 5/11/2015
Dear All,
we have severyl JPG files which open nicely in all picture viewers including Windows Picture Viewer but produce a Direct2D error in Inquisit. I have attached one of those pictures. Can you spot the problem?
Bye , Malte
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By Dave - 5/11/2015
Windows Imaging Components (WIC), which is the Windows-native codec framework Inquisit relies on, tends to dislike JPG headers which are malformed or contain additional, non-standard fields. Other viewers may render the file just fine, because they can either deal with those fields or simply ignore them. (Glancing over the image header, I believe the issue to be related to either compression and/or some EXIF stuff.)
At any rate, opening the offending images in e.g. Windows Paint (mspaint.exe) and re-saving them as JPG will fix the offending header. WIC / Inquisit should then be able to render the file just fine.
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By Blackadder - 5/12/2015
Golden! Your mentioning EXIF put us on the right track. We batch-processed all images with XnView to strip out all EXIF information. Worked like a charm for our 100+ files.
Thanks a million!
Malte
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By Elango - 4/23/2017
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By Dave - 4/23/2017
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