By cjlab - 2/23/2016
Hello! One of our participants says her computer stalls during the practice scenarios. She can't get past to the actual trials.
She says "My computer won't scroll down or continue past the practice in task #2."
Do you have any idea why this may be?
Thanks!
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By Dave - 2/23/2016
Based on the screenshot it looks like you have formatted your <surveypage> in such a way that it does not fit on a small, low-resolution screen such as the participant's. Some elements will thus be "invisible", i.e., actually located beyond the screen's physical borders and thus be unreachable via the mouse.
You should rework your script's layout such that it properly adapts to the screen size, i.e., express any and all positions and sizes (including fontsizes) in percentages and make use of the <defaults> element's /canvassize and /canvasaspectratio attributes.
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