Millisecond Forums

Problem presenting debrief sheet

https://forums.millisecond.com/Topic21268.aspx

By EimS - 4/5/2017

Hello, 

We have just upgraded to Inquisit 5 and my web study is running fine until the debrief sheet is supposed to appear at the end. Maybe I have not entered the URL correctly (I've had an issue with this before) and it won't work if I try to connect to a custom finish page as I am used to doing. The message I get once I run the study with the URL is that scripts.millisecond.com took too long, then when I run the troubleshooter it says: resource(scripts.millisecond.com) is online but isn't responding to connection attempts. 

This has been happening for the past day so was wondering if you can suggest anything that I can do to get it to work/if there is anywhere I might be going. Internet is working fine on this side and I've tried turning off the firewall but that doesn't change anything. The webscript link is http://research.millisecond.com/stevekelly/fullscript_test.web

Thank you.
By Dave - 4/6/2017

EimS - Thursday, April 6, 2017
Hello, 

We have just upgraded to Inquisit 5 and my web study is running fine until the debrief sheet is supposed to appear at the end. Maybe I have not entered the URL correctly (I've had an issue with this before) and it won't work if I try to connect to a custom finish page as I am used to doing. The message I get once I run the study with the URL is that scripts.millisecond.com took too long, then when I run the troubleshooter it says: resource(scripts.millisecond.com) is online but isn't responding to connection attempts. 

This has been happening for the past day so was wondering if you can suggest anything that I can do to get it to work/if there is anywhere I might be going. Internet is working fine on this side and I've tried turning off the firewall but that doesn't change anything. The webscript link is http://research.millisecond.com/stevekelly/fullscript_test.web

Thank you.

Sorry for the trouble -- the issue occurs when trying to connect to the URL via HTTPS. I've changed it to HTTP in your experiment's settings and redirection to your debriefing page should work now:

http://research.millisecond.com/stevekelly/fullscript_test.web

Could you give it a try and let me know if you're still seeing an issue?

Thanks!
By EimS - 4/10/2017

Dave - Thursday, April 6, 2017
EimS - Thursday, April 6, 2017
Hello, 

We have just upgraded to Inquisit 5 and my web study is running fine until the debrief sheet is supposed to appear at the end. Maybe I have not entered the URL correctly (I've had an issue with this before) and it won't work if I try to connect to a custom finish page as I am used to doing. The message I get once I run the study with the URL is that scripts.millisecond.com took too long, then when I run the troubleshooter it says: resource(scripts.millisecond.com) is online but isn't responding to connection attempts. 

This has been happening for the past day so was wondering if you can suggest anything that I can do to get it to work/if there is anywhere I might be going. Internet is working fine on this side and I've tried turning off the firewall but that doesn't change anything. The webscript link is http://research.millisecond.com/stevekelly/fullscript_test.web

Thank you.

Sorry for the trouble -- the issue occurs when trying to connect to the URL via HTTPS. I've changed it to HTTP in your experiment's settings and redirection to your debriefing page should work now:

http://research.millisecond.com/stevekelly/fullscript_test.web

Could you give it a try and let me know if you're still seeing an issue?

Thanks!

Ah OK. That's great, all working now.
Thank you!
Eimear