By RN1892 - 7/14/2017
Hi all,
After uploading all of my files and testing my IAT experiment on InquisitWeb I came across a http 403 error where Inquisit won't open the htm file that I uploaded with the script. (Uploaded a picture of the error log below...)
From a quick google search it seems http 403 error has to do with permissions where the server understands the request but isn't "authorized" to open the file?
Anybody have any ideas on how I can "authorize" Inquisit to open my htm instructions page?
This seems odd to me as I am using the introduction .htm page that came with one of the IAT templates, I ran it and it worked perfectly back then.
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By Dave - 7/14/2017
+xHi all, After uploading all of my files and testing my IAT experiment on InquisitWeb I came across a http 403 error where Inquisit won't open the htm file that I uploaded with the script. (Uploaded a picture of the error log below...) From a quick google search it seems http 403 error has to do with permissions where the server understands the request but isn't "authorized" to open the file? Anybody have any ideas on how I can "authorize" Inquisit to open my htm instructions page? This seems odd to me as I am using the introduction .htm page that came with one of the IAT templates, I ran it and it worked perfectly back then.
Sorry, the screenshot you posted is so small as to be unreadable. Could you please post a link to the respective experiment's launch page? Thanks.
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By RN1892 - 7/14/2017
+x+xHi all, After uploading all of my files and testing my IAT experiment on InquisitWeb I came across a http 403 error where Inquisit won't open the htm file that I uploaded with the script. (Uploaded a picture of the error log below...) From a quick google search it seems http 403 error has to do with permissions where the server understands the request but isn't "authorized" to open the file? Anybody have any ideas on how I can "authorize" Inquisit to open my htm instructions page? This seems odd to me as I am using the introduction .htm page that came with one of the IAT templates, I ran it and it worked perfectly back then. Sorry, the screenshot you posted is so small as to be unreadable. Could you please post a link to the respective experiment's launch page? Thanks.
Oh no, apologies!
Here you go:
http://research.millisecond.com/ryonakagawara16/emoji.trial.iat.web
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By Dave - 7/14/2017
+x+x+xHi all, After uploading all of my files and testing my IAT experiment on InquisitWeb I came across a http 403 error where Inquisit won't open the htm file that I uploaded with the script. (Uploaded a picture of the error log below...) From a quick google search it seems http 403 error has to do with permissions where the server understands the request but isn't "authorized" to open the file? Anybody have any ideas on how I can "authorize" Inquisit to open my htm instructions page? This seems odd to me as I am using the introduction .htm page that came with one of the IAT templates, I ran it and it worked perfectly back then. Sorry, the screenshot you posted is so small as to be unreadable. Could you please post a link to the respective experiment's launch page? Thanks. Oh no, apologies! Here you go: http://research.millisecond.com/ryonakagawara16/emoji.trial.iat.web
Thanks for the link! I checked and the setup looks fine. I also did a quick test-run, no 403 and the page was displayed fine by the script.
Can you try again from your end and let me know if you're still seeing a 403? Thanks.
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By RN1892 - 7/14/2017
+x+x+x+xHi all, After uploading all of my files and testing my IAT experiment on InquisitWeb I came across a http 403 error where Inquisit won't open the htm file that I uploaded with the script. (Uploaded a picture of the error log below...) From a quick google search it seems http 403 error has to do with permissions where the server understands the request but isn't "authorized" to open the file? Anybody have any ideas on how I can "authorize" Inquisit to open my htm instructions page? This seems odd to me as I am using the introduction .htm page that came with one of the IAT templates, I ran it and it worked perfectly back then. Sorry, the screenshot you posted is so small as to be unreadable. Could you please post a link to the respective experiment's launch page? Thanks. Oh no, apologies! Here you go: http://research.millisecond.com/ryonakagawara16/emoji.trial.iat.web Thanks for the link! I checked and the setup looks fine. I also did a quick test-run, no 403 and the page was displayed fine by the script. Can you try again from your end and let me know if you're still seeing a 403? Thanks.
It worked this time! No problems at all.
That was very odd... maybe the server hadn't finished uploading the file or something?
I have Part 2 and Part 3 to this experiment using similar htm files so if I encounter the same problems I will post again.
Thanks for the quick replies Dave!
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By Dave - 7/14/2017
+x+x+x+x+xHi all, After uploading all of my files and testing my IAT experiment on InquisitWeb I came across a http 403 error where Inquisit won't open the htm file that I uploaded with the script. (Uploaded a picture of the error log below...) From a quick google search it seems http 403 error has to do with permissions where the server understands the request but isn't "authorized" to open the file? Anybody have any ideas on how I can "authorize" Inquisit to open my htm instructions page? This seems odd to me as I am using the introduction .htm page that came with one of the IAT templates, I ran it and it worked perfectly back then. Sorry, the screenshot you posted is so small as to be unreadable. Could you please post a link to the respective experiment's launch page? Thanks. Oh no, apologies! Here you go: http://research.millisecond.com/ryonakagawara16/emoji.trial.iat.web Thanks for the link! I checked and the setup looks fine. I also did a quick test-run, no 403 and the page was displayed fine by the script. Can you try again from your end and let me know if you're still seeing a 403? Thanks. It worked this time! No problems at all. That was very odd... maybe the server hadn't finished uploading the file or something? I have Part 2 and Part 3 to this experiment using similar htm files so if I encounter the same problems I will post again. Thanks for the quick replies Dave!
> That was very odd... maybe the server hadn't finished uploading the file or something?
That's possible. It can take a short time from the time of upload through the web interface for the file to be transferred to the S3 storage space and its permissions to propagate. Usually that would be only a few seconds, but depending on overall load at a given time it could take a little longer in isolated instances.
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By kmh3xm - 9/15/2017
I am getting the same 403 error for loading and opening the script. It also keeps prompting me to download the plugin every time, even though it is installed on my computer. I turned off ad blocker and tried different browsers, so I'm not sure what else to do. Link below:
Thanks for any insights!
Kelly
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By Dave - 9/15/2017
+xI am getting the same 403 error for loading and opening the script. It also keeps prompting me to download the plugin every time, even though it is installed on my computer. I turned off ad blocker and tried different browsers, so I'm not sure what else to do. Link below: Thanks for any insights! Kelly
Hi Kelly,
The actual script is missing from the files on the server. I assume you may have mistakenly deleted it while making revisions and didn't (fully) upload the revised script. That's the reason you're seeing errors. Please enter your web experiment's settings via your account, go to the 2nd "Upload Files" step and make sure the script as well as all files (images, etc.) it requires have been uploaded. Once you've uploaded any missing ones, click the "Save" button at the bottom of the page to commit the changes. After that you can close the settings and things should work.
If you're having trouble with the above, feel free to attach the files here and I can upload them on your behalf.
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By kmh3xm - 9/15/2017
+x+xI am getting the same 403 error for loading and opening the script. It also keeps prompting me to download the plugin every time, even though it is installed on my computer. I turned off ad blocker and tried different browsers, so I'm not sure what else to do. Link below: Thanks for any insights! Kelly Hi Kelly, The actual script is missing from the files on the server. I assume you may have mistakenly deleted it while making revisions and didn't (fully) upload the revised script. That's the reason you're seeing errors. Please enter your web experiment's settings via your account, go to the 2nd "Upload Files" step and make sure the script as well as all files (images, etc.) it requires have been uploaded. Once you've uploaded any missing ones, click the "Save" button at the bottom of the page to commit the changes. After that you can close the settings and things should work. If you're having trouble with the above, feel free to attach the files here and I can upload them on your behalf.
Hi Dave,
Ugh--what a rookie mistake! The script wasn't there, so I must have accidentally deleted when I changed out the files. It is still opening the "save" box to download the plug-in every time I click the start button, but at least it's now working.
Thanks for your quick help!
Kelly
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By Dave - 9/15/2017
+x+x+xI am getting the same 403 error for loading and opening the script. It also keeps prompting me to download the plugin every time, even though it is installed on my computer. I turned off ad blocker and tried different browsers, so I'm not sure what else to do. Link below: Thanks for any insights! Kelly Hi Kelly, The actual script is missing from the files on the server. I assume you may have mistakenly deleted it while making revisions and didn't (fully) upload the revised script. That's the reason you're seeing errors. Please enter your web experiment's settings via your account, go to the 2nd "Upload Files" step and make sure the script as well as all files (images, etc.) it requires have been uploaded. Once you've uploaded any missing ones, click the "Save" button at the bottom of the page to commit the changes. After that you can close the settings and things should work. If you're having trouble with the above, feel free to attach the files here and I can upload them on your behalf. Hi Dave, Ugh--what a rookie mistake! The script wasn't there, so I must have accidentally deleted when I changed out the files. It is still opening the "save" box to download the plug-in every time I click the start button, but at least it's now working. Thanks for your quick help! Kelly
Hi Kelly,
Great! As for the repeated downloads: I'm not immediately able to reproduce that. What browser are you using, if I may ask? If Chrome, did you -- per chance -- check the "Remember my choice for all links of this type" checkbox in Chrome's ""External Protocol Request" prompt? If so, some (but not all, oddly enough) Chrome installations behave weirdly when that is the case. I can share directions on how to reverse that setting if need be.
Thanks!
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By kmh3xm - 9/17/2017
+x+x+x+xI am getting the same 403 error for loading and opening the script. It also keeps prompting me to download the plugin every time, even though it is installed on my computer. I turned off ad blocker and tried different browsers, so I'm not sure what else to do. Link below: Thanks for any insights! Kelly Hi Kelly, The actual script is missing from the files on the server. I assume you may have mistakenly deleted it while making revisions and didn't (fully) upload the revised script. That's the reason you're seeing errors. Please enter your web experiment's settings via your account, go to the 2nd "Upload Files" step and make sure the script as well as all files (images, etc.) it requires have been uploaded. Once you've uploaded any missing ones, click the "Save" button at the bottom of the page to commit the changes. After that you can close the settings and things should work. If you're having trouble with the above, feel free to attach the files here and I can upload them on your behalf. Hi Dave, Ugh--what a rookie mistake! The script wasn't there, so I must have accidentally deleted when I changed out the files. It is still opening the "save" box to download the plug-in every time I click the start button, but at least it's now working. Thanks for your quick help! Kelly Hi Kelly, Great! As for the repeated downloads: I'm not immediately able to reproduce that. What browser are you using, if I may ask? If Chrome, did you -- per chance -- check the "Remember my choice for all links of this type" checkbox in Chrome's ""External Protocol Request" prompt? If so, some (but not all, oddly enough) Chrome installations behave weirdly when that is the case. I can share directions on how to reverse that setting if need be. Thanks!
Hi Dave,
I am using Chrome. I also got the same error in firefox. It didn't give me an option to check anything--there was no external protocol request. I'm fine with this happening, but I worry that this will happen for participants and they will keep downloading, not allowing the inquisit program to start. For me, as long as I click to cancel download, it still opens. Does that make sense?
Thank you for you help!
Kelly
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By Dave - 9/18/2017
+x+x+x+x+xI am getting the same 403 error for loading and opening the script. It also keeps prompting me to download the plugin every time, even though it is installed on my computer. I turned off ad blocker and tried different browsers, so I'm not sure what else to do. Link below: Thanks for any insights! Kelly Hi Kelly, The actual script is missing from the files on the server. I assume you may have mistakenly deleted it while making revisions and didn't (fully) upload the revised script. That's the reason you're seeing errors. Please enter your web experiment's settings via your account, go to the 2nd "Upload Files" step and make sure the script as well as all files (images, etc.) it requires have been uploaded. Once you've uploaded any missing ones, click the "Save" button at the bottom of the page to commit the changes. After that you can close the settings and things should work. If you're having trouble with the above, feel free to attach the files here and I can upload them on your behalf. Hi Dave, Ugh--what a rookie mistake! The script wasn't there, so I must have accidentally deleted when I changed out the files. It is still opening the "save" box to download the plug-in every time I click the start button, but at least it's now working. Thanks for your quick help! Kelly Hi Kelly, Great! As for the repeated downloads: I'm not immediately able to reproduce that. What browser are you using, if I may ask? If Chrome, did you -- per chance -- check the "Remember my choice for all links of this type" checkbox in Chrome's ""External Protocol Request" prompt? If so, some (but not all, oddly enough) Chrome installations behave weirdly when that is the case. I can share directions on how to reverse that setting if need be. Thanks! Hi Dave, I am using Chrome. I also got the same error in firefox. It didn't give me an option to check anything--there was no external protocol request. I'm fine with this happening, but I worry that this will happen for participants and they will keep downloading, not allowing the inquisit program to start. For me, as long as I click to cancel download, it still opens. Does that make sense? Thank you for you help! Kelly
Hi Kelly,
Unless you previously checked the "Remember..." option, you should see a prompt like this:
This one's from Firefox, but Chrome's prompt is similar. If you don't see either, that would indicate you at some point checked the "Remember..." option.
Is that possible? Or are you seeing something entirely different?
Thanks!
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By kmh3xm - 9/22/2017
+x+x+x+x+x+xI am getting the same 403 error for loading and opening the script. It also keeps prompting me to download the plugin every time, even though it is installed on my computer. I turned off ad blocker and tried different browsers, so I'm not sure what else to do. Link below: Thanks for any insights! Kelly Hi Kelly, The actual script is missing from the files on the server. I assume you may have mistakenly deleted it while making revisions and didn't (fully) upload the revised script. That's the reason you're seeing errors. Please enter your web experiment's settings via your account, go to the 2nd "Upload Files" step and make sure the script as well as all files (images, etc.) it requires have been uploaded. Once you've uploaded any missing ones, click the "Save" button at the bottom of the page to commit the changes. After that you can close the settings and things should work. If you're having trouble with the above, feel free to attach the files here and I can upload them on your behalf. Hi Dave, Ugh--what a rookie mistake! The script wasn't there, so I must have accidentally deleted when I changed out the files. It is still opening the "save" box to download the plug-in every time I click the start button, but at least it's now working. Thanks for your quick help! Kelly Hi Kelly, Great! As for the repeated downloads: I'm not immediately able to reproduce that. What browser are you using, if I may ask? If Chrome, did you -- per chance -- check the "Remember my choice for all links of this type" checkbox in Chrome's ""External Protocol Request" prompt? If so, some (but not all, oddly enough) Chrome installations behave weirdly when that is the case. I can share directions on how to reverse that setting if need be. Thanks! Hi Dave, I am using Chrome. I also got the same error in firefox. It didn't give me an option to check anything--there was no external protocol request. I'm fine with this happening, but I worry that this will happen for participants and they will keep downloading, not allowing the inquisit program to start. For me, as long as I click to cancel download, it still opens. Does that make sense? Thank you for you help! Kelly Hi Kelly, Unless you previously checked the "Remember..." option, you should see a prompt like this: This one's from Firefox, but Chrome's prompt is similar. If you don't see either, that would indicate you at some point checked the "Remember..." option. Is that possible? Or are you seeing something entirely different? Thanks!
Hi Dave,
It's not showing anything at all except for the automatic download window that prompts you to save the installer.
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By Dave - 9/22/2017
+x+x+x+x+x+x+xI am getting the same 403 error for loading and opening the script. It also keeps prompting me to download the plugin every time, even though it is installed on my computer. I turned off ad blocker and tried different browsers, so I'm not sure what else to do. Link below: Thanks for any insights! Kelly Hi Kelly, The actual script is missing from the files on the server. I assume you may have mistakenly deleted it while making revisions and didn't (fully) upload the revised script. That's the reason you're seeing errors. Please enter your web experiment's settings via your account, go to the 2nd "Upload Files" step and make sure the script as well as all files (images, etc.) it requires have been uploaded. Once you've uploaded any missing ones, click the "Save" button at the bottom of the page to commit the changes. After that you can close the settings and things should work. If you're having trouble with the above, feel free to attach the files here and I can upload them on your behalf. Hi Dave, Ugh--what a rookie mistake! The script wasn't there, so I must have accidentally deleted when I changed out the files. It is still opening the "save" box to download the plug-in every time I click the start button, but at least it's now working. Thanks for your quick help! Kelly Hi Kelly, Great! As for the repeated downloads: I'm not immediately able to reproduce that. What browser are you using, if I may ask? If Chrome, did you -- per chance -- check the "Remember my choice for all links of this type" checkbox in Chrome's ""External Protocol Request" prompt? If so, some (but not all, oddly enough) Chrome installations behave weirdly when that is the case. I can share directions on how to reverse that setting if need be. Thanks! Hi Dave, I am using Chrome. I also got the same error in firefox. It didn't give me an option to check anything--there was no external protocol request. I'm fine with this happening, but I worry that this will happen for participants and they will keep downloading, not allowing the inquisit program to start. For me, as long as I click to cancel download, it still opens. Does that make sense? Thank you for you help! Kelly Hi Kelly, Unless you previously checked the "Remember..." option, you should see a prompt like this: This one's from Firefox, but Chrome's prompt is similar. If you don't see either, that would indicate you at some point checked the "Remember..." option. Is that possible? Or are you seeing something entirely different? Thanks! Hi Dave, It's not showing anything at all except for the automatic download window that prompts you to save the installer.
That would indicate that -- at some point earlier -- you checked the "Remember my choice..." box. The prompt will not show up anymore then. In Firefox, you can revert that setting via the browser preferences (in Chrome, the setting is not surfaced in the browser UI, you would have to manually edit a configuration file to revert it).
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By seandr - 9/22/2017
FYI - due to a security setting, the server had been returning error code 403 for missing files. I've changed the setting so now it returns the more familiar 404 for "file not found".
If you get a 404, make sure the file is in fact uploaded.
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