By avila@psb.uji.es - 8/27/2018
Hello,
When I try to install the software on Windows 10, I receive a code error message: 05111ED2E30BBB84. César
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By Dave - 8/28/2018
+xHello, When I try to install the software on Windows 10, I receive a code error message: 05111ED2E30BBB84. César
Could you tell me when during the installation the error occurs and provide a screenshot of the exact error message? Thanks.
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By avila@psb.uji.es - 8/28/2018
+x+xHello, When I try to install the software on Windows 10, I receive a code error message: 05111ED2E30BBB84. César Could you tell me when during the installation the error occurs and provide a screenshot of the exact error message? Thanks.
Our problem is probably related to the use of new IPs. May you include the IPs from 150.128.33.1 to 150.128.33.254 in my license? Tahnks in advance, Cesar
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By Dave - 8/28/2018
+x+x+xHello, When I try to install the software on Windows 10, I receive a code error message: 05111ED2E30BBB84. César Could you tell me when during the installation the error occurs and provide a screenshot of the exact error message? Thanks. Our problem is probably related to the use of new IPs. May you include the IPs from 150.128.33.1 to 150.128.33.254 in my license? Tahnks in advance, Cesar
Ah, that may well be it. We'll add the new range to your license and I will notify you here as soon as the change is live so you can test if that resolves the issue.
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By Dave - 8/28/2018
+x+xOur problem is probably related to the use of new IPs. May you include the IPs from 150.128.33.1 to 150.128.33.254 in my license? Tahnks in advance, Cesar Ah, that may well be it. We'll add the new range to your license and I will notify you here as soon as the change is live so you can test if that resolves the issue.
We've registered the new IP range and it should be active now -- please let me know if you're seeing any problems on your end. Thanks!
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