Hi Dave,
I've chased this up and it's not a stored certs problem. i've emptied my own cache entirely and when I try to do one of my own online studies (which I only put online about a week ago, using Inquisit Web Edition 4, the digital certificate that comes with it has expired - see attached screen shot. I'm concerned that some of my participants may have security settings that prevent them running applications without verified signatures, which might explain why so many people are complaining that this won't run on their machine?
Dani