Millisecond Forums

Problems uploading picture stimuli to web experiment

https://forums.millisecond.com/Topic9463.aspx

By so-tee - 1/15/2013

Hello,


when trying to upload *.jpg files to my experiment I get the following error message:


"An Security Error, 'securitySandboxError' occurred. May be you trying to upload/download files outside current domain (See "Cross Domain Security" section in manual)" 


The problem may not be Inquisit itself but I can't work out how to fix it or get around it. I am currently still using Inquisit 4 web beta (4.0.0.1). I tried in Chrome and Firefox, my operating system is OS X (10.8.2).


Does any one have an idea what's going on and know a solution?


Thanks :)

By Dave - 1/15/2013

Clear your Flash player's local cache as per http://forums.adobe.com/message/4278569. Then retry uploading the files and let us know the result.

By so-tee - 1/15/2013

Firstly, thanks for your help!



It's weird: I cleared the cache and afterwards it still was not working in Chrome and Firefox. I then tried Safari and it worked.


Good enough for me but I still don't understand what's going on. 

By Dave - 1/15/2013

It's some sort of cache corruption issue, I'm not sure about the exact cause.


As for clearing Flash cache in Chrome, see e.g. https://www.youtube.com/watch?v=vwNRXrXO8h4.

By kal2k - 1/21/2013

I am receiving the same error message as described above.  It persists even after clearing the cache, and clearing the Flash cache.  I have now tried to upload the additional files on three different computers, using IE, Firefox, Chrome, and a brand new install of Safari.  It is not, alas working in any configuration.  Please advise on how I can get my files uploaded - I have now spent over four hours simply trying to get some additional files loaded.  



Thanks in advance,


Kristin

By Dave - 1/21/2013

As far as I am aware clearing the Flash cache as outlined here has resolved the issue in the few cases reported so far. I would first suggest you repeat the cache deletion process (and perhaps throw in a system reboot for good measure). If that does not help, let us know and we will take it from there.