InstantForum 2017-1 FinalMillisecond Forumshttps://forums.millisecond.com/Millisecond ForumsTue, 22 Sep 2026 22:18:45 GMT20https://forums.millisecond.com/Topic15003.aspxOne of my participants is getting the following error message, and I don't know why. &nbsp;If anyone could help that would be fantastic.<br/><br/>"Direct2D Error: 0x800004002 No such interface supported Line 1267, File win\Direct2DGraphics.cpp<br/><br/><br/>Thanks.<title></title>Mon, 17 Nov 2014 04:08:43 GMTkent62https://forums.millisecond.com/Topic15006.aspxThank you, that is very helpful.Mon, 17 Nov 2014 04:08:43 GMTkent62https://forums.millisecond.com/Topic15005.aspxUsually such an error indicates that the machine's graphics card driver is outdated / broken. The participant should obtain and install the latest available driver from the card's manufacturer.<br/><br/>Corruption of other system files / the DirectX environment is another option, in which case the steps discussed in <a href="https://answers.microsoft.com/en-us/windows/forum/windows_vista-hardware/error-80004002-cannot-run-preview-graph-problems/e9c944f4-119b-46e8-9de4-6bb6b65b6b67">https://answers.microsoft.com/en-us/windows/forum/windows_vista-hardware/error-80004002-cannot-run-preview-graph-problems/e9c944f4-119b-46e8-9de4-6bb6b65b6b67</a> may resolve the issue.<br/>Mon, 17 Nov 2014 03:14:37 GMTDave