InstantForum 2017-1 FinalMillisecond Forumshttps://forums.millisecond.com/Millisecond ForumsMon, 28 Sep 2026 07:59:45 GMT20https://forums.millisecond.com/Topic21268.aspxHello,&nbsp;<br/><br/>We have just upgraded to Inquisit 5 and my web study is running fine until the debrief sheet is supposed to appear at the end. Maybe I have not entered the URL correctly (I've had an issue with this before) and it won't work if I try to connect to a custom finish page as I am used to doing. The message I get once I run the study with the URL is that scripts.millisecond.com took too long, then when I run the troubleshooter it says: resource(scripts.millisecond.com) is online but isn't responding to connection attempts.&nbsp;<br/><br/>This has been happening for the past day so was wondering if you can suggest anything that I can do to get it to work/if there is anywhere I might be going. Internet is working fine on this side and I've tried turning off the firewall but that doesn't change anything. The webscript link is&nbsp;<a href="http://research.millisecond.com/stevekelly/fullscript_test.web" style="box-sizing: border-box; background-color: rgb(245, 245, 245); color: rgb(51, 122, 183); text-decoration: none; font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: nowrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><a href="http://research.millisecond.com/stevekelly/fullscript_test.web">http://research.millisecond.com/stevekelly/fullscript_test.web</a></a><br/><br/>Thank you.Tue, 11 Apr 2017 01:47:49 GMTEimShttps://forums.millisecond.com/Topic21308.aspx<div data-id="21269" class="if-quote-wrapper" unselectable="on" data-guid="1491900391567"><a class="quote-para" unselectable="on" style="display: none;" href="#" data-id="21269" title="Move Cursor Below" contenteditable="false"><span unselectable="on">+</span></a><a class="quote-delete" unselectable="on" style="display: none;" href="#" data-id="21269" title="Delete Quote" contenteditable="false"><span unselectable="on">x</span></a><span unselectable="on" class="quote-markup">[quote]</span><div unselectable="on" class="if-quote-header" contenteditable="false"><div unselectable="on" class="if-quote-toggle-wrapper"><a class="if-quote-toggle quote-link" href="#" data-id="21269" title=" "></a></div><span unselectable="on" class="quote-markup">[b]</span>Dave - Thursday, April 6, 2017<span unselectable="on" class="quote-markup">[/b]</span></div><div class="if-quote-message if-quote-message-21269"><div class="if-quote-message-margin"><div data-id="21268" class="if-quote-wrapper" unselectable="on" data-guid="1491900391567"><a class="quote-para" unselectable="on" style="display: none;" href="#" data-id="21268" title="Move Cursor Below" contenteditable="false"><span unselectable="on">+</span></a><a class="quote-delete" unselectable="on" style="display: none;" href="#" data-id="21268" title="Delete Quote" contenteditable="false"><span unselectable="on">x</span></a><span unselectable="on" class="quote-markup">[quote]</span><div unselectable="on" class="if-quote-header" contenteditable="false"><div unselectable="on" class="if-quote-toggle-wrapper"><a class="if-quote-toggle quote-link" href="#" data-id="21268" title=" "></a></div><span unselectable="on" class="quote-markup">[b]</span>EimS - Thursday, April 6, 2017<span unselectable="on" class="quote-markup">[/b]</span></div><div class="if-quote-message if-quote-message-21268"><div class="if-quote-message-margin">Hello,&nbsp;<br/><br/>We have just upgraded to Inquisit 5 and my web study is running fine until the debrief sheet is supposed to appear at the end. Maybe I have not entered the URL correctly (I've had an issue with this before) and it won't work if I try to connect to a custom finish page as I am used to doing. The message I get once I run the study with the URL is that scripts.millisecond.com took too long, then when I run the troubleshooter it says: resource(scripts.millisecond.com) is online but isn't responding to connection attempts.&nbsp;<br/><br/>This has been happening for the past day so was wondering if you can suggest anything that I can do to get it to work/if there is anywhere I might be going. Internet is working fine on this side and I've tried turning off the firewall but that doesn't change anything. The webscript link is&nbsp;<a href="http://research.millisecond.com/stevekelly/fullscript_test.web" style="box-sizing: border-box; background-color: rgb(245, 245, 245); color: rgb(51, 122, 183); text-decoration: none; font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: nowrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"></a><a href="http://research.millisecond.com/stevekelly/fullscript_test.web"><a href="http://research.millisecond.com/stevekelly/fullscript_test.web">http://research.millisecond.com/stevekelly/fullscript_test.web</a></a><br/><br/>Thank you.<a class="if-quote-goto quote-link" href="#" data-id="21268"><span class="goto"></span></a></div></div><span class="quote-markup">[/quote]</span></div><br/>Sorry for the trouble -- the issue occurs when trying to connect to the URL via HTTPS. I've changed it to HTTP in your experiment's settings and redirection to your debriefing page should work now:<br/><br/><a href="http://research.millisecond.com/stevekelly/fullscript_test.web"><a href="http://research.millisecond.com/stevekelly/fullscript_test.web">http://research.millisecond.com/stevekelly/fullscript_test.web</a></a><br/><br/>Could you give it a try and let me know if you're still seeing an issue?<br/><br/>Thanks!<br/><a class="if-quote-goto quote-link" href="#" data-id="21269"><span class="goto"></span></a></div></div><span class="quote-markup">[/quote]</span></div><br/>Ah OK. That's great, all working now. <br/>Thank you!<br/>EimearTue, 11 Apr 2017 01:47:49 GMTEimShttps://forums.millisecond.com/Topic21269.aspx<div data-id="21268" class="if-quote-wrapper" unselectable="on" data-guid="1491493922549"><a class="quote-para" unselectable="on" style="display: none;" href="#" data-id="21268" title="Move Cursor Below" contenteditable="false"><span unselectable="on">+</span></a><a class="quote-delete" unselectable="on" style="display: none;" href="#" data-id="21268" title="Delete Quote" contenteditable="false"><span unselectable="on">x</span></a><span unselectable="on" class="quote-markup">[quote]</span><div unselectable="on" class="if-quote-header" contenteditable="false"><div unselectable="on" class="if-quote-toggle-wrapper"><a class="if-quote-toggle quote-link" href="#" data-id="21268" title=" "></a></div><span unselectable="on" class="quote-markup">[b]</span>EimS - Thursday, April 6, 2017<span unselectable="on" class="quote-markup">[/b]</span></div><div class="if-quote-message if-quote-message-21268"><div class="if-quote-message-margin">Hello,&nbsp;<br/><br/>We have just upgraded to Inquisit 5 and my web study is running fine until the debrief sheet is supposed to appear at the end. Maybe I have not entered the URL correctly (I've had an issue with this before) and it won't work if I try to connect to a custom finish page as I am used to doing. The message I get once I run the study with the URL is that scripts.millisecond.com took too long, then when I run the troubleshooter it says: resource(scripts.millisecond.com) is online but isn't responding to connection attempts.&nbsp;<br/><br/>This has been happening for the past day so was wondering if you can suggest anything that I can do to get it to work/if there is anywhere I might be going. Internet is working fine on this side and I've tried turning off the firewall but that doesn't change anything. The webscript link is&nbsp;<a href="http://research.millisecond.com/stevekelly/fullscript_test.web" style="box-sizing: border-box; background-color: rgb(245, 245, 245); color: rgb(51, 122, 183); text-decoration: none; font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: nowrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"></a><a href="http://research.millisecond.com/stevekelly/fullscript_test.web"><a href="http://research.millisecond.com/stevekelly/fullscript_test.web">http://research.millisecond.com/stevekelly/fullscript_test.web</a></a><br/><br/>Thank you.<a class="if-quote-goto quote-link" href="#" data-id="21268"><span class="goto"></span></a></div></div><span class="quote-markup">[/quote]</span></div><br/>Sorry for the trouble -- the issue occurs when trying to connect to the URL via HTTPS. I've changed it to HTTP in your experiment's settings and redirection to your debriefing page should work now:<br/><br/><a href="http://research.millisecond.com/stevekelly/fullscript_test.web">http://research.millisecond.com/stevekelly/fullscript_test.web</a><br/><br/>Could you give it a try and let me know if you're still seeing an issue?<br/><br/>Thanks!<br/>Thu, 06 Apr 2017 08:57:04 GMTDave