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Problems with Registration Key after Mac Update to Mojave

sue79 — Mon, 10 Feb 2020 13:56:49 GMT

Hello,
I have some trouble with the registration key in Inquisit4 on Mac OS.
Some months ago it worked fine. Then I updated the mac os to mojave.
And now it seems that the system does not notice the registration key. Every time I want to open the program, a new key is generated / requested.
I tried several times to delete the programm and also the hidden file Macintosh HD / User / <username> / ⁨Library / ⁨Preferences ⁩/ com.millisecond.Inquisit.plist.
So, at the moment I am not able to run experiments (only free trial without experiment data).
What else can I do?

RE: Problems with Registration Key after Mac Update to Mojave

mateuszh — Mon, 10 Feb 2020 13:56:49 GMT

+x[quote]

[b]Dave - 2/10/2020[/b]
+x[quote]

[b]mateuszh - 2/10/2020[/b]

Hi, could I ask for sending me this set of steps? I've the same problem with registration on macos. Thank you in advance!
[/quote]

I've sent you the instructions in a private message.
[/quote]

Kindly thank you! Now everything works perfectly ;)

RE: Problems with Registration Key after Mac Update to Mojave

Dave — Mon, 10 Feb 2020 13:29:07 GMT

+x[quote]

[b]mateuszh - 2/10/2020[/b]

Hi, could I ask for sending me this set of steps? I've the same problem with registration on macos. Thank you in advance!
[/quote]

I've sent you the instructions in a private message.

RE: Problems with Registration Key after Mac Update to Mojave

mateuszh — Mon, 10 Feb 2020 13:20:28 GMT

+x[quote]

[b]Dave - 7/1/2019[/b]
+x[quote]
[b]sue79 - 7/1/2019[/b]
Hello,
I have some trouble with the registration key in Inquisit4 on Mac OS.
Some months ago it worked fine. Then I updated the mac os to mojave.
And now it seems that the system does not notice the registration key. Every time I want to open the program, a new key is generated / requested.
I tried several times to delete the programm and also the hidden file Macintosh HD / User / <username> / ⁨Library / ⁨Preferences ⁩/ com.millisecond.Inquisit.plist.
So, at the moment I am not able to run experiments (only free trial without experiment data).
What else can I do?
[/quote]

I've responded with a set of detailed steps to perform via private message.
[/quote]

Hi, could I ask for sending me this set of steps? I've the same problem with registration on macos. Thank you in advance!

RE: Problems with Registration Key after Mac Update to Mojave

sue79 — Mon, 01 Jul 2019 07:04:35 GMT

Dave, many Thanks. Now it works!

RE: Problems with Registration Key after Mac Update to Mojave

Dave — Mon, 01 Jul 2019 05:51:20 GMT

[quote]

[b]sue79 - 7/1/2019[/b]

[/quote]

I've responded with a set of detailed steps to perform via private message.