InstantForum 2017-1 FinalMillisecond Forumshttps://forums.millisecond.com/Millisecond ForumsWed, 16 Sep 2026 23:20:20 GMT20https://forums.millisecond.com/Topic29314.aspxHi there,<br/>I'm running an experiment in which people complete a survey and then download inquisit player to complete a memory task after the survey.<br/>People should be able to do this and then press start and have inquisit open. While this has worked for some, about half of participants are having problems with this.<br/>Some say the error message come up : THE CURRENT OPERATING SYSTEM IS NOT SUPPORTED.&nbsp; Or will download inquisit and click start and say nothing has happened.<br/>Can anyone shed light on what the problem may be?<br/>I'm losing about half our participants to tech issues in switching between qualtrics and inquisit so want to get this sorted ASAP!<br/><br/>Hilary <br/><br/>Mon, 29 Jun 2020 21:39:31 GMTHilaryFarmerhttps://forums.millisecond.com/Topic29315.aspx<blockquote data-id="29314" class="if-quote-wrapper" unselectable="on" data-guid="1593466620302" id="if_insertedNode_1593466619788" contenteditable="false"><a class="quote-para" unselectable="on" style="display: none;" href="#" data-id="29314" title="Move Cursor Below" contenteditable="false"><span unselectable="on">+</span></a><a class="quote-delete" unselectable="on" style="display: none;" href="#" data-id="29314" title="Delete Quote" contenteditable="false"><span unselectable="on">x</span></a><span unselectable="on" class="quote-markup">[quote]</span><div unselectable="on" class="if-quote-header" contenteditable="false"><div unselectable="on" class="if-quote-toggle-wrapper"><a class="if-quote-toggle quote-link" href="#" data-id="29314" title=" ">&nbsp;</a></div><span unselectable="on" class="quote-markup">[b]</span>HilaryFarmer - 6/29/2020<span unselectable="on" class="quote-markup">[/b]</span></div><div class="if-quote-message if-quote-message-29314"><div class="if-quote-message-margin" contenteditable="true">Hi there,<br/>I'm running an experiment in which people complete a survey and then download inquisit player to complete a memory task after the survey.<br/>People should be able to do this and then press start and have inquisit open. While this has worked for some, about half of participants are having problems with this.<br/>Some say the error message come up : THE CURRENT OPERATING SYSTEM IS NOT SUPPORTED.&nbsp; Or will download inquisit and click start and say nothing has happened.<br/>Can anyone shed light on what the problem may be?<br/>I'm losing about half our participants to tech issues in switching between qualtrics and inquisit so want to get this sorted ASAP!<br/><br/>Hilary <br/><br/><a class="if-quote-goto quote-link" href="#" data-id="29314"><span class="goto"></span></a></div></div><span unselectable="on" class="quote-markup">[/quote]</span></blockquote><br/>&gt; Some say the error message come up : THE CURRENT OPERATING SYSTEM IS NOT SUPPORTED. <br/><br/>Inquisit 5 supports the operating systems detailed at <a href="https://www.millisecond.com/products/inquisit5/requirements.aspx">https://www.millisecond.com/products/inquisit5/requirements.aspx</a><br/><br/>If they use something else (e.g. Android, a Chromebook), they'll get that error. Note that Android devices are supported as of Inquisit 6 and Chromebook support is planned to follow shortly.<br/>Mon, 29 Jun 2020 21:39:31 GMTDave