InstantForum 2017-1 FinalMillisecond Forumshttps://forums.millisecond.com/Millisecond ForumsFri, 18 Sep 2026 07:50:21 GMT20https://forums.millisecond.com/Topic31538.aspxQuite often when I try to download a large number of data files, I get the error 'Download failed. The parent folder could not be found.' A solution I've found is to download them a smaller number at a time (eg &lt; 100) and then combine them manually but this is quite tedious when I have many hundreds of data files. Does anyone know what might be causing this error?Mon, 17 May 2021 11:41:36 GMTGeorgia859https://forums.millisecond.com/Topic31539.aspx<blockquote data-id="31538" class="if-quote-wrapper" unselectable="on" data-guid="1621251502514" id="if_insertedNode_1621251500842" contenteditable="false"><a class="quote-para" unselectable="on" style="display: none;" href="#" data-id="31538" title="Move Cursor Below" contenteditable="false"><span unselectable="on">+</span></a><a class="quote-delete" unselectable="on" style="display: none;" href="#" data-id="31538" title="Delete Quote" contenteditable="false"><span unselectable="on">x</span></a><span unselectable="on" class="quote-markup">[quote]</span><div unselectable="on" class="if-quote-header" contenteditable="false"><div unselectable="on" class="if-quote-toggle-wrapper"><a class="if-quote-toggle quote-link" href="#" data-id="31538" title=" ">&nbsp;</a></div><span unselectable="on" class="quote-markup">[b]</span>Georgia859 - 5/17/2021<span unselectable="on" class="quote-markup">[/b]</span></div><div class="if-quote-message if-quote-message-31538"><div class="if-quote-message-margin" contenteditable="true">Quite often when I try to download a large number of data files, I get the error 'Download failed. The parent folder could not be found.' A solution I've found is to download them a smaller number at a time (eg &lt; 100) and then combine them manually but this is quite tedious when I have many hundreds of data files. Does anyone know what might be causing this error?<a class="if-quote-goto quote-link" href="#" data-id="31538"><span class="goto"></span></a></div></div><span unselectable="on" class="quote-markup">[/quote]</span></blockquote><br/>A new download system is in the works that should resolve this; it will probably be ready in a couple of weeks. If, in the meantime, the downloading in smaller batches workaround fails or is too tedious for a given study, please write an email with the details (account, study name, data folders you need) to support &lt;at&gt; millisecond dot com, and we'll set you up with a custom download option for those files.Mon, 17 May 2021 11:41:36 GMTDave