Millisecond Forums » Millisecond Forums » Inquisit 6 » Transferring Data to New owner- no access

RE: Transferring Data to New owner- no access

Dave — Sat, 11 Jun 2022 02:33:44 GMT

+x[quote]

[b]SMCM - 6/11/2022[/b]
+x[quote]

[b]Dave - 6/11/2022[/b]
+x[quote]

[b]SMCM - 6/11/2022[/b]
Hello,

We are transferring our experiments to a new owner, as I am leaving the company. When we transferred the experiments, the new person is unable to see any of the data from any experiment that I made, regardless of host status. Is there an additional step needed, or does she need a different account type?

Thanks,

Sarah
[/quote]

> When we transferred the experiments, the new person is unable to see any of the data from any experiment that I made, regardless of host status.

What exactly did you do to "transfer" the experiments? It's also unclear to me what you are referring to as "host status."
[/quote]

Hi Dave,

Transfer ownership of the experiments (using the edit function of the email address/account on the project dashboard page). Host status = who is designated as the owner of the experiment.
[/quote]

Okay, that's the correct process. I see that there are a lot of experiments and a lot of data under the account. It can take quite a while for the new permissions to be applied to everything, but the data folders that were reassigned should eventually show up for the new owner.

If the folders still aren't visible to the new owner by Monday, please shoot me an email to support<at>millisecond.com with the details.

RE: Transferring Data to New owner- no access

SMCM — Sat, 11 Jun 2022 02:33:06 GMT

+x[quote]

[b]Dave - 6/11/2022[/b]
+x[quote]

[b]SMCM - 6/11/2022[/b]
+x[quote]

[b]Dave - 6/11/2022[/b]
+x[quote]

[b]SMCM - 6/11/2022[/b]
Hello,

We are transferring our experiments to a new owner, as I am leaving the company. When we transferred the experiments, the new person is unable to see any of the data from any experiment that I made, regardless of host status. Is there an additional step needed, or does she need a different account type?

Thanks,

Sarah
[/quote]

> When we transferred the experiments, the new person is unable to see any of the data from any experiment that I made, regardless of host status.

What exactly did you do to "transfer" the experiments? It's also unclear to me what you are referring to as "host status."
[/quote]

Hi Dave,

Transfer ownership of the experiments (using the edit function of the email address/account on the project dashboard page). Host status = who is designated as the owner of the experiment.
[/quote]

Okay, that's the correct process. I see that there are a lot of experiments and a lot of data under the account. It can take a quite while for the new permissions to be applied to everything, but the data folders that were reassigned should eventually show up for the new owner.

If the folders still aren't visible to the new owner by monday, please shoot me an email to support<at>millisecond.com with the details.
[/quote]

Will do, thank you Dave!

Transferring Data to New owner- no access

SMCM — Sat, 11 Jun 2022 02:33:06 GMT

Hello,

We are transferring our experiments to a new owner, as I am leaving the company. When we transferred the experiments, the new person is unable to see any of the data from any experiment that I made, regardless of host status. Is there an additional step needed, or does she need a different account type?

Thanks,

Sarah

RE: Transferring Data to New owner- no access

SMCM — Sat, 11 Jun 2022 01:58:13 GMT

+x[quote]

[b]Dave - 6/11/2022[/b]
+x[quote]

[b]SMCM - 6/11/2022[/b]
Hello,

We are transferring our experiments to a new owner, as I am leaving the company. When we transferred the experiments, the new person is unable to see any of the data from any experiment that I made, regardless of host status. Is there an additional step needed, or does she need a different account type?

Thanks,

Sarah
[/quote]

> When we transferred the experiments, the new person is unable to see any of the data from any experiment that I made, regardless of host status.

What exactly did you do to "transfer" the experiments? It's also unclear to me what you are referring to as "host status."
[/quote]

Hi Dave,

Transfer ownership of the experiments (using the edit function of the email address/account on the project dashboard page). Host status = who is designated as the owner of the experiment.

RE: Transferring Data to New owner- no access

Dave — Sat, 11 Jun 2022 01:55:32 GMT

+x[quote]

[b]SMCM - 6/11/2022[/b]
Hello,

We are transferring our experiments to a new owner, as I am leaving the company. When we transferred the experiments, the new person is unable to see any of the data from any experiment that I made, regardless of host status. Is there an additional step needed, or does she need a different account type?

Thanks,

Sarah
[/quote]

> When we transferred the experiments, the new person is unable to see any of the data from any experiment that I made, regardless of host status.

What exactly did you do to "transfer" the experiments? It's also unclear to me what you are referring to as "host status."