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Hello,
I am using an Inquisit 4 web license and currently run a reaction time experiment with sound stimuli (all stimuli with the same volume). We tested the experiment multiple times on different computers and did not encounter any problems. Now, I received feedback from several participants (from an online pool) that they cannot hear the sound stimuli - either not at all or only in some of the trials. I have a probe tone in the beginning of the experiment to assure their loudspeakers are on. The problems seem to occur independent of their operating system.
I am wondering what might cause these problems and whether there are any precautions I could take to prevent them (except of making participants turn on their loudspeakers). I would be very thankful for any ideas on this!
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