Millisecond Forums

Direct2D Error while running Web-Study

https://forums.millisecond.com/Topic11980.aspx

By Erik - 12/18/2013

Hi Inqusit,

while my collegue tested a web-study online, she encountered this error message "Direct2D Error (see attachment).
What went wrong?

Thank you and best regards,

Erik
By Dave - 12/18/2013

It's impossible to tell what went wrong based on only that screenshot. Which script was used? Which operating system? Which browser? Which Inquisit Web version? What other software was running on that system at the time (the error *could* indicate another application interfering with Inquisit)? Were the machine's display drivers, etc. up to date? Have you or others been able to reproduce the issue? Has the colleague in question been able to consistently reproduce it?
By seandr - 12/18/2013

Hi Erik,
It seems something got mucked up as Inquisit was attempting to present a stimulus frame to the screen. Would it be possible to point me to the script your colleague was attempting to run so I try to reproduce/diagnose the issue?
Thanks,
Sean