Direct2D Error while running Web-Study


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seandr
seandr
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Hi Erik,
It seems something got mucked up as Inquisit was attempting to present a stimulus frame to the screen. Would it be possible to point me to the script your colleague was attempting to run so I try to reproduce/diagnose the issue?
Thanks,
Sean

Dave
Dave
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It's impossible to tell what went wrong based on only that screenshot. Which script was used? Which operating system? Which browser? Which Inquisit Web version? What other software was running on that system at the time (the error *could* indicate another application interfering with Inquisit)? Were the machine's display drivers, etc. up to date? Have you or others been able to reproduce the issue? Has the colleague in question been able to consistently reproduce it?

Erik
Erik
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Hi Inqusit,

while my collegue tested a web-study online, she encountered this error message "Direct2D Error (see attachment).
What went wrong?

Thank you and best regards,

Erik

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Direct2D_Error.jpg (249 views, 146.00 KB)
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