By tecnika - 3/6/2016
Hello,
A student is trying to run an experiment on her PC laptop with Windows 8.1. The script worked fine before and on my Mac, but now it crashes with the above message. I have tried to uninstall Inquisit 4 and install it again (from the last version available on your website) but it is giving the same error message.
What can I do?
Thank you,
Elena
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By Dave - 3/6/2016
An error like this is usually indicative of a mistake in the script (it does something it shouldn't do). What that mistake is, is impossible to tell without the actual code.
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By tecnika - 3/6/2016
Please find the script in attachment. In my Mac it works fine...it is just in her laptop that it crashes.
Thank you,
Elena
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By Dave - 3/6/2016
Thanks for the script. There is nothing obviously wrong with it and it runs fine for me under Windows.
Which means: There's probably something wrong with this one particular Windows 8.1 system. Since the script uses /voicerecord, it might be a broken audio driver and/or a malfunctioning microphone (the script requires a working microphone to receive input).
Obtain and install the latest drivers for the system's sound card. Then, before you try running the script, test microphone input via Tools -> Speech Recognition -> Microphone Wizard...
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By tecnika - 3/6/2016
Ok, I will try. Thank you so much!
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By Dave - 3/7/2016
Please let me know what you find. Two additional data points may be useful in narrowing down the cause of the issue:
(1) The full AppCrash or AppHang report from the Windows Software error logs. You should be able to access those via
Control Panel -> System and Security -> Administrative Tools -> Event Viewer -> Windows Logs -> Application
(2) Inquisit's own technical log file, accessible via Tools -> View Log File...
If you want to share those two things, I'll be happy to take a look and see if I can glean any further leads from them.
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