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Problem at launch page (Mac/Safari)
Problem at launch page (Mac/Safari)
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Problem at launch page (Mac/Safari)
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jbfleming
jbfleming
posted 10 Years Ago
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One of my study testers had the following error when trying to launch the study from the launch page. Only one person had this problem, so I'm not sure what caused it or how concerned I should be. Can anyone shed some light on it?
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Problem at launch page (Mac/Safari)
jbfleming
-
10 Years Ago
Hard to make any definitive determination without further details such...
Dave
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10 Years Ago
I believe he was just hitting the Start button there on the screen....
jbfleming
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10 Years Ago
I'm going to send him a direct link to the study and have him try...
jbfleming
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10 Years Ago
As an update to this - the tester who had the issue, when he tried...
jbfleming
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10 Years Ago
Thanks for the update! Mysterious, but glad to hear it's been working...
Dave
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10 Years Ago
I actually have run into the same problem. The plugin couldn't be...
guirusso
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10 Years Ago
Different browsers support different technologies, which is one of the...
Dave
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10 Years Ago
Thanks, Dave. I think that's exactly the case I appreciate the...
guirusso
-
10 Years Ago
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