"Undefined" error when starting script and Unresponsive Loading


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cpedram
cpedram
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Hi all,
I am currently trying to set up my study in coordination with my school's Sona Systems website. As per the instructions on Sona and the Inquisit help page, I have modified the web url to read: http://research.millisecond.com/eknowles/FinalMindAttributionScript53.web?survey_code=%SURVEY_CODE% 

According to these instructions, I have also gone into the Inquisit script wizard and selected subject ids to be generated as "URLQuery Parameter" which is defined as survey_code. I'm not necessarily using group ids in my study so I have selected "Random Selection Without Replacement" for group ids.

I'm not sure if this is related but I have also asked inquisit to redirect to this finish web page after completion of the study: https://uci.sona-systems.com/webstudy_credit.aspx?experiment_id=78&credit_token=f11a68a394264077ad009516abec98fb&survey_code=2246 

Here is the problem: when I try to access the study through my school's Sona website, it takes me to the launch page but when I click on "Start", I get the error "undefined". 

When I try to access the study directly through the Inquisit web scripts link: http://research.millisecond.com/eknowles/FinalMindAttributionScript53.web, I get to the launch page and when I click "start" the Inquisit software loading screen pops up on my computer (Mac) but remains "loading" indefinitely and the application becomes unresponsive. I've tried this on a separate windows laptop with the same results. The script runs fine when I use it in my Inquisit application (non-web) on my computer.

Has anyone experienced something like this before? Thank you!

Christina



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