RE: Image files don't show on PC(windows 7), but it works ok on mac...

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Image files don't show on PC(windows 7), but it works ok on mac...

Author	Message
ymin1123	ymin1123 posted 11 Years Ago HOT Topic Details Share Topic
Group: Forum Members Posts: 14, Visits: 80	Hi, I installed inquisit 4, and downloded stop signal task for an experiment. It worked fine on mac, but It didn't on PC (windows7). The arrows and circle don't show on the screen, and only beeping sound was presented. I wonder how I could fix it. Thanks, YM Huh
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Dave	Dave posted 11 Years Ago ANSWER Post Details Share Post
Group: Administrators Posts: 13K, Visits: 108K	This would suggest an issue with your Windows machine's display system. (I know for a fact that the SST works fine under Windows 7 and have just confirmed this on a Win7 test machine). The first thing you should do is update the machine's graphics card driver to the latest version available from the vendor. If that does not resolve it, please report if there's anything special about the particular machine (e.g. a multi-monitor setup; in that case, try disconnecting the secondary display).
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ymin1123	ymin1123 posted 11 Years Ago ANSWER Post Details Share Post
Group: Forum Members Posts: 14, Visits: 80	Thanks for reply. I updated graphic card driver to the latest version, and there is nothing special for the machine (no secondary display hardware...etc). Is there any other possible factor which could cause display problem? Thanks, YM huh.
	Reply Like 21
Dave	Dave posted 11 Years Ago ANSWER Post Details Share Post
Group: Administrators Posts: 13K, Visits: 108K	Are you --by any chance -- running Windows on a Mac via Bootcamp?
	Reply Like 26
flips333	flips333 posted 11 Years Ago ANSWER Post Details Share Post
Group: Forum Members Posts: 6, Visits: 18	Having the same problem. Hearing the tones but the Arrows aren't showing.
	Reply Like 29
Dave	Dave posted 11 Years Ago ANSWER Post Details Share Post
Group: Administrators Posts: 13K, Visits: 108K	Same question to you then: Are you using a PC or are you running Windows on a Mac via Boot Camp? If PC, what are the hard- and software specs? Are you using Inquisit 4 Lab or Web? Which version?
	Reply Like 22
ymin1123	ymin1123 posted 11 Years Ago ANSWER Post Details Share Post
Group: Forum Members Posts: 14, Visits: 80	I don't run windows on a Mac, and following is spec of my laptop. windows 7 Enterprise K, Intel(R) Core(TM)2Duo CPU, 64bit, 6.00GB ram, Geforce with CUDA (GeForece 9300M GS), graphic card driver is undated to the latest version available. DirectX 11.0 version. and I used inquisit 4lab 4.0.6.0 (for windows) which was release on Jun 30, 2014.
	Reply Like 26
Dave	Dave posted 11 Years Ago ANSWER Post Details Share Post
Group: Administrators Posts: 13K, Visits: 108K	Thanks for the additional details. I have no idea, really. Given that that particular graphics card dates from the Vista era, the most likely explanation still seems to be a broken driver / some incompatibility with Windows 7's display system. It might also be the card's power management that's at fault here ("Powermizer") and is known to cause weird issues (cf. https://forums.geforce.com/default/topic/413526/geforce-drivers/geforce-9300m-gs-quot-powermizer-quot-causing-dpc-latency-spikes-amp-audio-dropouts/ ). You might want to disable it in the driver's settings along with any other tuning features to check if that makes any difference. Hope this helps.
	Reply Like 31
flips333	flips333 posted 11 Years Ago ANSWER Post Details Share Post
Group: Forum Members Posts: 6, Visits: 18	I'm running windows 7 professional on a Intel (R) Xenon (R) CPU E5606 @ 2.13 GHz. (2 Processors. With a NVIDA Quatro video card/.
	Reply Like 20
Dave	Dave posted 11 Years Ago ANSWER Post Details Share Post
Group: Administrators Posts: 13K, Visits: 108K	Hm, okay. Theory-testing time: What happens when you replace the original images with the ones in the attached archive? Still not showing up? Attachments SSTIMG.zip (198 views, 17.00 KB)
	Reply Like 27