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Group: Administrators
Posts: 13K,
Visits: 104K
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This can be due to a number of reasons, most likely:
#1: The participant is running a relatively old Windows version (e.g. XP) that does not have TLS 1.0 (at a minimum) enabled by default. This is needed for secure communications between the Inquisit runtime on the computer and the millisecond.com server. It can be enabled via
Internet Options -> Advanced -> Security -> Check 'Use TLS 1.0'
#2: There is a firewall on the participant's computer or network that blocks traffic between the Inquisit runtime on the computer and the millisecond.com server.
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