Millisecond Forums

Hi,

As someone who helped convince my department to get a perpetual license of Inquisit  web, I am rather alarmed that for my first web study (which I have designed) I have had 13 participants logged as trying to do the study, but it is only showing 3 participants worth of data. I have tried contacting various participants as to why it failed. Although a couple said that they didn't want to download the plugin, others have said they did but that it wouldn't work for them (without being that specific although a couple said they downloaded the plug-in but it still doesn't work). I have tested it as working on my laptop (2014 mac book pro and some pcs) Can you please help me to understand why so few people are able to do it?

My study is here: 

https://www.sussex.ac.uk/psychology/stell/1.php

that link itself redirects to these three conditions:

http://research.millisecond.com/astell/BatchFIleweb.web?group=1
http://research.millisecond.com/astell/BatchFIleweb.web?group=2
http://research.millisecond.com/astell/BatchFIleweb.web?group=3


Thanks in advance,

Xander