Millisecond Forums

Can you post or attach the crash information from the system's software log? Thanks.

Here's one way to find those entries: https://www.digitalmastersmag.com/magazine/tip-of-the-day-how-to-find-crash-logs-on-windows-8/

Hi Dave,
On every script that I have try from the Inquisit Library and with the last version of Inquisit 5.
Thanks for your quickly attention.
David

A couple of questions:
1) "As soon as I run the script on Inquisit 5 ..."
Which script?
2) Since this thread deals with a now very much outdated Inquisit 5 version, which version are you seeing this under? If it's not up to date, please update and report if the issue persists.

  Hi Dave,
I have the same problem in an Acer Iconia W4 tablet   with a Windows 8.1. As soon as I run the script on Inquisit 5 and I touched the screen it crashed. I have tried with Inquisit 4 and it works Ok, but I only have licenses available for Inquisit 5. I would appreciate any help.

Best

Thanks for trying the driver update angle and reporting back. I'm out of ideas right now, but we'll investigate, see if we can reproduce this somehow and ultimately figure out where exactly the problem stems from.

Thanks again for sharing your helpful observations and test results.

Sorry- it still hast he same issue after a full factory reset and downloading all of the latest drivers.

Hi Dave,
Sure - I'm doing a complete factory reset on the ACER and downloading all the latest drivers and software now. I'll give you an update to let you know how it behaves after that.

Thanks for the confirmation and the additional (very useful!) observations. Given that I'm not aware of similar reports involving other WIndows touch devices / touch screens (so far, that is), I'm inclined to think this *may* be specific to the Acer / its specific configuration. I'm not sure how to narrow this down further at the moment, but I'll log a bug report and update this thread if I can think of anything else. One thing I mentioned earlier was trying to check if there's an updated driver for the Acer's touchscreen available. Have you checked if Acer has provided any driver updates for your device on their site?

Also, for what it's worth - I did just run it on my iPad by mirroring my computer screen onto the iPad and it worked using either mouse or touchscreen input. So, I'm inclined to believe that this may be specific to the ACER or Windows touchscreens

Correct