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Group: Forum Members
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Visits: 45
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Dear reader,
I am running a study using Inquisit Web Player. In the weblogs I noticed that for many participants who had launched the study, the study never actually opened (so they don't have any data at all). The study has a long loading time (it needs to download 1001 images), so I thought that perhaps these participants simply ran out of patience and decided to leave the page before the study had finished loading. However, through e-mailing with one of the participants, I learned that this participant waited for approximately 5 minutes each time and then an error message would pop up saying that the program was not responding and whether he/she would like to close it. He/she would then try again by reinstalling the Inquisit Web Player and clicking 'Start' again, but the study would never load.
I have no idea what causes this problem. It seems like it happened for 27 participants. But it does not seem to be linked to a specific OS or browser.
Has this occurred more often in this manner? Do you have any ideas regarding how to fix this?
Best,
Lin
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