Inquisit 5.0 Web Error Message


Author
Message
Julia
Julia
Respected Member (492 reputation)Respected Member (492 reputation)Respected Member (492 reputation)Respected Member (492 reputation)Respected Member (492 reputation)Respected Member (492 reputation)Respected Member (492 reputation)Respected Member (492 reputation)Respected Member (492 reputation)
Group: Forum Members
Posts: 6, Visits: 17
Hello,
I'm using Inquisit 5.0 Web, and the experiment runs perfectly fine on some computers, but not on others. 

Here is the error message I get:
WIC Error: 0x80070057 The parameter is incorrect. Line 1773, File win\Direct2DGraphics.cpp

I also receive the error message:
Unable to load the picture
'http://scripts.millisecond.com/...(file name of image)'

I'm completely stumped. I tried updating the graphics card driver software on the computers, but that didn't fix it. Plus, the graphics card drivers are the same across computers, and it will work on one computer and not the one next to it. I've also made sure that no programs could be blocking Inquisit from loading graphics. All the computers have the same security measures on them, so it can't be firewall or anything like that. I've tried different browsers too, just in case. 

Any ideas as to what could be going on or how to fix it? Thank you!
GO

Merge Selected

Merge into selected topic...



Merge into merge target...



Merge into a specific topic ID...




Threaded View

Reading This Topic

Explore
Messages
Mentions
Search