Audio problems online studies


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plush
plush
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Hi, a large number (though not all) of my participants are getting errors relating to audio in a web-script. Everything is working fine for me so I am not able to reproduce their errors.

One participant copy-pasted the error:
Error Message

iconError/dhofman/shp11eng_2/shp11eng_2.iqxInquisit Media Error: Media Foundation: Media Object is not initialized. line 470: file win\MediaFoundationPlayerControl.cpp
iconError/dhofman/shp11eng_2/shp11eng_2.iqxUnable to the load media file 'C:/Users/Georgina/AppData/Local/Temp/rap.wav'.
iconError/dhofman/shp11eng_2/shp11eng_2.iqxUnable to the load media file 'C:/Users/Georgina/AppData/Local/Temp/rap.wav'.

(I previously used mp3's but there participants have also repeatedly reported audio problem)

Any advice would be appreciated!
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plush - 7 Years Ago
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