Hi Melissa,
since nobody has responded to this yet, I'll try and give it a shot. In general, I think it would be a good idea to make your script and the troublesome soundfiles available for download. You may also assemble a stripped-down version if you don't want to post the full, original script -- just make sure that the file you put up reliably produces crashes on your systems. This way, other users will be able to check if they can replicate the problem. Just zip the whole thing up and upload it to any of the free file hosting services (rapidshare, megaupload, etc.) if you don't have any personal webspace available. Anyways, here are a few other questions that might reveal useful information in troubleshooting this issue:
(1) Which version of Inquisit are you running? The latest official release is 3.0.3.1 (
http://www.millisecond.com/download/win/Inquisit_3031.exe), but there's also a beta release of the forthcoming 3.0.3.2 (
http://www.millisecond.com/download/win/Inquisit_3032.exe). You might give that a try also...
(2) What are the exact specs for the troublesome wav-files? Sample rate, bit-depth, mono or stereo? Which program(s) were they created with? I.e., what's the difference between the (unrelated) files you *can* get to play and the files that are causing you trouble? Are you able to play these files outside of Inquisit (e.g. in Windows Media Player)?
(3) I'm guessing that you use the <sound> element to present the wav-files. You might try using the <video> element instead, which can also display sound-only files and tends to be more flexible in terms of the formats it accepts.
That's all for now. Hope to hear from you soon!
Best wishes from a fellow Inquisit user,
~Dave