Millisecond Forums

https://www.millisecond.com/forums/Topic19901.aspx?Keywords=video is as close to a similar problem as I can find in Inquisit's forums. There is no error message when I add a video, and the code is not rejected. The study runs, but the screen is blank (white). There is no video but you can hear the audio.

I've used the below code (and every other combination of including and excluding parts of the code - they all work the same). The video lives in the same folder as the .iqx file. I shortened the video to be less than 16 MB so it wouldn't be a size issue. I tried all different types of video formats - MP4, VOB, M2V, WAV, XMP, and MOV. Ideally the video format can run in MPEG so that I can run the study on macs, PCs, and across other platforms as well (need to be able to play video in preview mode in Box, Dropbox, and Qualtrics for example). 

<video VTS_01_2>
/items = ("VTS_01_2.mpeg")
/ erase = true(255, 255, 255)
/ halign = center
/ position = (50, 50)
/ playthrough = false
/ select = noreplace
/ valign = center
/ vposition = 50
/ size = (100%,100%)
</video>

Please help!