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la_1985	la_1985 posted 4 Years Ago Topic Details Share Topic
Group: Forum Members Posts: 16, Visits: 102	Hi, I was unable to obtain a computer key when installing Inquisit 6 on my computer (MacOS Big Sur). When I open Inquisit on my computer it says "Inquisit has detected an error with it's installation. Please reinstall Inquisit using the installer package." I have reinstalled Inquisit from my Inquisit account, but unfortunately it still didn't work. I have checked my systems preferences and it is not a security issue. I am currently using the free trial, but I have a license and will need to use to run my experiment. Any help with this would be greatly appreciated, Thanks, Liz
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Dave	Dave posted 4 Years Ago ANSWER Post Details Share Post
Group: Administrators Posts: 13K, Visits: 105K	+x la_1985 - 4/5/2021 Hi, I was unable to obtain a computer key when installing Inquisit 6 on my computer (MacOS Big Sur). When I open Inquisit on my computer it says "Inquisit has detected an error with it's installation. Please reinstall Inquisit using the installer package." I have reinstalled Inquisit from my Inquisit account, but unfortunately it still didn't work. I have checked my systems preferences and it is not a security issue. I am currently using the free trial, but I have a license and will need to use to run my experiment. Any help with this would be greatly appreciated, Thanks, Liz Try the following: To redo the setup on your machine, run Inquisit with the resetup command line option in your Mac's Terminal app: /Applications/Inquisit\ 6.app/Contents/MacOS/Inquisit\ 6 --resetup If that doesn't work directly it could be a permissions problem, in which case running with elevated privileges should do the trick: sudo /Applications/Inquisit\ 6.app/Contents/MacOS/Inquisit\ 6 --resetup
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la_1985	la_1985 posted 4 Years Ago ANSWER Post Details Share Post
Group: Forum Members Posts: 16, Visits: 102	+x Dave - 4/6/2021 +x la_1985 - 4/5/2021 Hi, I was unable to obtain a computer key when installing Inquisit 6 on my computer (MacOS Big Sur). When I open Inquisit on my computer it says "Inquisit has detected an error with it's installation. Please reinstall Inquisit using the installer package." I have reinstalled Inquisit from my Inquisit account, but unfortunately it still didn't work. I have checked my systems preferences and it is not a security issue. I am currently using the free trial, but I have a license and will need to use to run my experiment. Any help with this would be greatly appreciated, Thanks, Liz Try the following: To redo the setup on your machine, run Inquisit with the resetup command line option in your Mac's Terminal app: /Applications/Inquisit\ 6.app/Contents/MacOS/Inquisit\ 6 --resetup If that doesn't work directly it could be a permissions problem, in which case running with elevated privileges should do the trick: sudo /Applications/Inquisit\ 6.app/Contents/MacOS/Inquisit\ 6 --resetup Great thank you so much! It is working now :)
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