Installation instructions missing from Launch Page


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dantassone9382
dantassone9382
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Hello,

The installation instructions for Inquisit 6.5 have disappeared from my study's launch page. I believe they appeared as recently as yesterday, but as of today, the instructions do not appear. Here is a screenshot: https://imgur.com/Mg03kV8

I already have Inquisit installed on my computer, but when I push the green start button, the tasks do not launch.

What might be causing this issue?

Thank you for your help!



Dave
Dave
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Posts: 13K, Visits: 107K
dantassone9382 - 2/7/2022
Hello,

The installation instructions for Inquisit 6.5 have disappeared from my study's launch page. I believe they appeared as recently as yesterday, but as of today, the instructions do not appear. Here is a screenshot: https://imgur.com/Mg03kV8

I already have Inquisit installed on my computer, but when I push the green start button, the tasks do not launch.

What might be causing this issue?

Thank you for your help!



Thanks for the report. It's a server-side issue, triggered when group id is passed via query parameter. We'll have that fixed soon -- I'll post an update here when that's done.
Edited 3 Years Ago by Dave
Dave
Dave
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Group: Administrators
Posts: 13K, Visits: 107K
Dave - 2/7/2022
dantassone9382 - 2/7/2022
Hello,

The installation instructions for Inquisit 6.5 have disappeared from my study's launch page. I believe they appeared as recently as yesterday, but as of today, the instructions do not appear. Here is a screenshot: https://imgur.com/Mg03kV8

I already have Inquisit installed on my computer, but when I push the green start button, the tasks do not launch.

What might be causing this issue?

Thank you for your help!



Thanks for the report. It's a server-side issue, triggered when group id is passed via query parameter. We'll have that fixed soon --I'll post an update here when that' done.

This should now be resolved.

67% of original size (was 755x717) - Click to enlarge


dantassone9382
dantassone9382
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Group: Forum Members
Posts: 8, Visits: 24
Dave - 2/7/2022
Dave - 2/7/2022
dantassone9382 - 2/7/2022
Hello,

The installation instructions for Inquisit 6.5 have disappeared from my study's launch page. I believe they appeared as recently as yesterday, but as of today, the instructions do not appear. Here is a screenshot: https://imgur.com/Mg03kV8

I already have Inquisit installed on my computer, but when I push the green start button, the tasks do not launch.

What might be causing this issue?

Thank you for your help!



Thanks for the report. It's a server-side issue, triggered when group id is passed via query parameter. We'll have that fixed soon --I'll post an update here when that' done.

This should now be resolved.

67% of original size (was 755x717) - Click to enlarge


Yes, it's fixed on my end, too. Thank you for the quick resolution, I appreciate it!

GO

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