Group: Forum Members
Greetings again, in our lab we have been running a study which involves going through OSPAN, then SYMSPAN, and then READSPAN.
In each case, at the end of the task, participants see a white screen, click through to view their scores, and then click again to open up a tab (we set the Final Page to redirect them to a specific URL).
In OSPAN and SYMSPAN everything works fine, but we have now repeatedly had -- on multiple different computers -- the following problem with READSPAN: at the white screen just before participants are to click to view their scores (they supposedly can click anywhere on the screen), no amount of clicking will do anything. READSPAN will not advance. Pressing the spacebar will do the trick, and after that the only to advance further (close the score screen, go to the redirect to webpage) only the spacebar will work.
Is there any reason why the computer mouse is no longer effective at that point? We have run several dozen participants and they have all encountered this problem. Thanks for any help!