Group: Forum Members
This post goes back some time but I am having the same problem. I have set up a web survey in Qualtrics that then redirects to Inquisit (age IAT). Participants are being recruited by Qualtrics Panel Service and, like the Inquisit clients above, I am seeing a very low response rate due to reluctance to want to download the plug-in file.
I have a 65% overall response rate to people STARTING the survey. But of the 359 survey STARTS, only 72 have been willing to download the plugin and provide a "good complete". I have made it as transparent and simple as possible by stating upfront that a plugin in download is required and also providing participants with a "smart download link" that recognizes OS, browser and other setting s and auto-installs the plug in. Even so, a response rate of 72/359 (about 20%) is pretty poor in my opinion. I did not realize that it would be this difficult.
Has anyone else been through this and do you have any tips that might help me out?