Presentation problem in all inquisit tasks


Author
Message
roy27787
roy27787
Esteemed Member (1.6K reputation)Esteemed Member (1.6K reputation)Esteemed Member (1.6K reputation)Esteemed Member (1.6K reputation)Esteemed Member (1.6K reputation)Esteemed Member (1.6K reputation)Esteemed Member (1.6K reputation)Esteemed Member (1.6K reputation)Esteemed Member (1.6K reputation)
Group: Forum Members
Posts: 16, Visits: 25
Hey,
I'm running Inquisit 4 Lab on a Windows 7 machine. 3 week ago everything was fine, Now, whenever I open any of the tasks in the tasks list, the whole presentation is scrambled, items are off the screen and nothing is usuable.
I tried running the tasks in Inquisit 4 Lab, (verified that the scripts are for version 4) but still got the same results. I even wrote a small survey script and got similar results.

This is how the demographics survey (used in the tutorial) is presented:
http://imgur.com/zUUzxRG

Even the following simple survey is presented badly:
<dropdown sex>
/ caption = "Sex"
/ options = ("female", "male")
</dropdown>

<dropdown sex2>
/ caption = "Sex"
/ options = ("female", "male")
</dropdown>

<survey>
/ pages=[1=mypage]
</survey>

<surveypage mypage>
/caption = "Please answer the following items to the best of your ability"
/ questions=[1=sex; 2=sex2]
</surveypage>



Did it ever happen to anyone? How did you solve it? What happens if a participant of mine experience similar problems?

Thanks,
Roy

Dave
Dave
Supreme Being (1M reputation)Supreme Being (1M reputation)Supreme Being (1M reputation)Supreme Being (1M reputation)Supreme Being (1M reputation)Supreme Being (1M reputation)Supreme Being (1M reputation)Supreme Being (1M reputation)Supreme Being (1M reputation)
Group: Administrators
Posts: 13K, Visits: 108K
Hmm, that survey renders fine on my Win7 box (see attached screenshot). Looks correct as far as I can tell.
#1: Is your Inquisit installation up to date?

#2: Which changes were made to your machine during that 3 week period you mention?

Attachments
screenshot.jpg (199 views, 35.00 KB)
roy27787
roy27787
Esteemed Member (1.6K reputation)Esteemed Member (1.6K reputation)Esteemed Member (1.6K reputation)Esteemed Member (1.6K reputation)Esteemed Member (1.6K reputation)Esteemed Member (1.6K reputation)Esteemed Member (1.6K reputation)Esteemed Member (1.6K reputation)Esteemed Member (1.6K reputation)
Group: Forum Members
Posts: 16, Visits: 25
Nothing special was done. Practically, didn't install anything.
I'm not sure that its a problem with my inquisit install since it happens on the web as well, and there it runs just under Java. 

I'm running Java 7 Update 51. I've tested it on a different win7 box and it wall works fine. It's just my machine. How can i fix it?


Dave
Dave
Supreme Being (1M reputation)Supreme Being (1M reputation)Supreme Being (1M reputation)Supreme Being (1M reputation)Supreme Being (1M reputation)Supreme Being (1M reputation)Supreme Being (1M reputation)Supreme Being (1M reputation)Supreme Being (1M reputation)
Group: Administrators
Posts: 13K, Visits: 108K
Well, sounds like *something* on that machine is throwing things off (the fact this happens both under Lab and Web underscores that point). Potential culprits are things like wonky graphics card drivers (check if these have been updated in the past 3 weeks) or any other background application that hooks into the display system (e.g. video conferencing software, remote administration / screen sharing software, etc.). To troubleshoot, review the software installations and updates for the relevant time period and disable any non-essential applications and processes running in the background. Let us know what you find.

roy27787
roy27787
Esteemed Member (1.6K reputation)Esteemed Member (1.6K reputation)Esteemed Member (1.6K reputation)Esteemed Member (1.6K reputation)Esteemed Member (1.6K reputation)Esteemed Member (1.6K reputation)Esteemed Member (1.6K reputation)Esteemed Member (1.6K reputation)Esteemed Member (1.6K reputation)
Group: Forum Members
Posts: 16, Visits: 25
I've closed down all unnecessary applications. 
My drivers were not updated lately.
It is not a java version problem (I upgraded the other computer to Jave 7 Update 51 and it was still working).
the following programs were installed after Inquisit:
Graphpad Prism
Adobe Digital Editions 3.0
Google Drive
Microsoft .Net framework 4.5.1
Windows Essentials 2012
Paint.net
Microsoft sql server 2005 compact edition
Babylon
Visual studio 2010 tools for office runtime x64
Microsoft visual c++ 2010 x86 and x64 redistributable and runtime


What else can be the problem?

Dave
Dave
Supreme Being (1M reputation)Supreme Being (1M reputation)Supreme Being (1M reputation)Supreme Being (1M reputation)Supreme Being (1M reputation)Supreme Being (1M reputation)Supreme Being (1M reputation)Supreme Being (1M reputation)Supreme Being (1M reputation)
Group: Administrators
Posts: 13K, Visits: 108K
Try removing or disabling any background processes belonging to Babylon and see if that makes a difference.

roy27787
roy27787
Esteemed Member (1.6K reputation)Esteemed Member (1.6K reputation)Esteemed Member (1.6K reputation)Esteemed Member (1.6K reputation)Esteemed Member (1.6K reputation)Esteemed Member (1.6K reputation)Esteemed Member (1.6K reputation)Esteemed Member (1.6K reputation)Esteemed Member (1.6K reputation)
Group: Forum Members
Posts: 16, Visits: 25
I've already done it before, didn't make any difference.
Dave
Dave
Supreme Being (1M reputation)Supreme Being (1M reputation)Supreme Being (1M reputation)Supreme Being (1M reputation)Supreme Being (1M reputation)Supreme Being (1M reputation)Supreme Being (1M reputation)Supreme Being (1M reputation)Supreme Being (1M reputation)
Group: Administrators
Posts: 13K, Visits: 108K
I don't know then. You can additionally try updating / reinstalling the display drivers as well as DirectX. Another option is to use your system's restore points (if any are available) to go back to a previous system state when things were still working and move on from there (i.e. re-add the apps you listed one at a time) to identify the culprit.

roy27787
roy27787
Esteemed Member (1.6K reputation)Esteemed Member (1.6K reputation)Esteemed Member (1.6K reputation)Esteemed Member (1.6K reputation)Esteemed Member (1.6K reputation)Esteemed Member (1.6K reputation)Esteemed Member (1.6K reputation)Esteemed Member (1.6K reputation)Esteemed Member (1.6K reputation)
Group: Forum Members
Posts: 16, Visits: 25
I've created a clean install of windows 7 x64 on a virtual machine and tried running the web demo tasks, also tried running the tasks inside inquisit lab, in both i got an APPCRASH windows message saying the inquisit launcher crashed.

It's apparently not software related.. but something with the graphic cards...


Dave
Dave
Supreme Being (1M reputation)Supreme Being (1M reputation)Supreme Being (1M reputation)Supreme Being (1M reputation)Supreme Being (1M reputation)Supreme Being (1M reputation)Supreme Being (1M reputation)Supreme Being (1M reputation)Supreme Being (1M reputation)
Group: Administrators
Posts: 13K, Visits: 108K
If you are running things in a VM, make sure you enable hardware 3D acceleration in the VM's settings.

GO

Merge Selected

Merge into selected topic...



Merge into merge target...



Merge into a specific topic ID...




Reading This Topic

Explore
Messages
Mentions
Search