Video Format

Author	Message
Dave	Dave posted 11 Years Ago ANSWER Post Details Share Post
Group: Administrators Posts: 13K, Visits: 108K	You either need to pick a format the is equally well-supported across platforms (e.g. MPEG 2) or use different codecs for different platforms. You will find this covered in the documentation for the <video> element: "Note that not all video file containers and codecs are supported on all platforms. To present videos that will work on both Mac and Windows, use the mpg (with mp2 codec) format, or use conditional include elements to select .wmv versions of your videos on Windows and .mov versions for Mac." Edited 11 Years Ago by Dave
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AAllison	AAllison posted 11 Years Ago Topic Details Share Topic
Group: Forum Members Posts: 6, Visits: 24	Hi, everyone, I'm really stuck here, and I'm hoping someone else has run into this issue as well. I'm trying to use videos in my survey, but I can't figure out which format I can use so that they will work for both Macs and PCs. I tried using an mp4 format, but the videos sort of freeze up on some people's computers. The only thing I can think of is to use conditional branching ("Are you taking this survey on a Mac or a PC?"), and then using Mac-friendly (.mov) and PC-friendly (.wmv) versions for each branch. Does anybody know which format works best for both PCs and Macs, and why a video might freeze up on some computers? Thank you in advance!! Ashley
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