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Group: Forum Members
Posts: 6,
Visits: 24
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Hi, everyone,
I'm really stuck here, and I'm hoping someone else has run into this issue as well. I'm trying to use videos in my survey, but I can't figure out which format I can use so that they will work for both Macs and PCs. I tried using an mp4 format, but the videos sort of freeze up on some people's computers. The only thing I can think of is to use conditional branching ("Are you taking this survey on a Mac or a PC?"), and then using Mac-friendly (.mov) and PC-friendly (.wmv) versions for each branch.
Does anybody know which format works best for both PCs and Macs, and why a video might freeze up on some computers?
Thank you in advance!!
Ashley
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