|
Group: Administrators
Posts: 13K,
Visits: 104K
|
The "white page" issue is due to you having misspecified the size of the instructions:
<instruct>
/ nextkey = (noresponse)
/ nextlabel ="Weiter durch Mausklick"
/ prevkey = (noresponse)
/ lastlabel = "Weiter durch Mausklick"
/ screencolor = (255,255,255)
/ windowsize = (1000,1000)
/ inputdevice = mouse
</instruct>
That should read
<instruct>
/ nextkey = (noresponse)
/ nextlabel ="Weiter durch Mausklick"
/ prevkey = (noresponse)
/ lastlabel = "Weiter durch Mausklick"
/ screencolor = (255,255,255)
/ windowsize = (100%,100%)
/ inputdevice = mouse
</instruct>
so as not to extend beyond a given participant's computer's screen.
As for the installation issue with the Web Player: It works fine for me under Windows 7. Those participants might be using computers that have strict measures in place preventing normal users from downloading / installing any software or using some overly aggressive AV that erroneously flags the player executable as malicious. For troubleshooting you should also review the logs accessible via your account. Those might give additional insights.
|