Initialization error


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Joel Cavallo
Joel Cavallo
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Posts: 36, Visits: 87
Hello, my inquisit license expired yesterday and was renewed today. I have a participant who is now trying to use the web script that has been working for one year and it is giving the following two errors:

#1   Direct2D Error: 0x80070000e Not enough storage is available to complete this operation. Line 605 win/Direct2DGraphics.cpp

#2   Unable to initialize item number 5. Verify the item exists and is correctly define.

The participant tried running the script on a second computer with the same error. Any insight into this issue would be most appreciated. Thanks. 
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Joel Cavallo - 9 Years Ago
Dave - 9 Years Ago
Joel Cavallo - 9 Years Ago
Joel Cavallo - 9 Years Ago
Dave - 9 Years Ago
                         Just fyi, the participant has used chrome, firefox and internet...
Joel Cavallo - 9 Years Ago
                         Okay, I see no totally obvious problem with the script and the images,...
Dave - 9 Years Ago
                             Thanks for looking at the script. Quick question, how do I go about...
Joel Cavallo - 9 Years Ago
                                 Log in to your account, go to the web scripts section, click the edit...
Dave - 9 Years Ago
                                     When I follow the steps you outlined, I'm only able to select version...
Joel Cavallo - 9 Years Ago
                                         Ok, I unregistered the script and registered it again with all of the...
Joel Cavallo - 9 Years Ago
                                             I've tried all three of the options you listed before with no luck....
Joel Cavallo - 9 Years Ago
                                                 As far as I can determine from the web experiment's settings and the...
Dave - 9 Years Ago
                                                     Ok, as far as the picture resolution goes, I guess I just reduced the...
Joel Cavallo - 9 Years Ago
                                                         Most of your images have a resolution of approx. 3000 by 2250 pixels....
Dave - 9 Years Ago
                                                             Thanks. What is the best method to alter the resolution?
Joel Cavallo - 9 Years Ago
                                                                 Any image editing application has the ability to re-size images. Use...
Dave - 9 Years Ago

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