Inquisit stopped saving data

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Inquisit stopped saving data

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Dave	Dave posted 9 Years Ago ANSWER Post Details Share Post
Group: Administrators Posts: 13K, Visits: 107K	> #1 I will inform the IT-guy to update Inquisit but would an outdated version stop saving data without any warning message? No, unless you somehow managed to obtain and install one of the earlier beta builds; those would expire after a certain period. > #3 I don't know the account myself but someone logged into the millisecond account and checked it. Additionally we checked it on every > computer with "help -->about" Can you post a screenshot of the "Help -> About" window(s)?b
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Herby1209	Herby1209 posted 9 Years Ago ANSWER Post Details Share Post
Group: Forum Members Posts: 11, Visits: 39	#1 I will inform the IT-guy to update Inquisit but would an outdated version stop saving data without any warning message? #2 Yeah that's exactly what happens on my PC at home when using a trial version but there is a warning message. In the university there is no warning or error at all. #3 I don't know the account myself but someone logged into the millisecond account and checked it. Additionally we checked it on every computer with "help -->about" Problem is that I don't have any admin rights but I was asked to post the problem in this forum because we want to solve the problem as fast as possible and there is no IT-guy at weekends. Thank you, Rene
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Dave	Dave posted 9 Years Ago ANSWER Post Details Share Post
Group: Administrators Posts: 13K, Visits: 107K	#1: The version you are using -- Version 5.0.0.0 64 bit build 3462 -- is outdated. You should install the latest release available via https://www.millisecond.com/download/ . That should be 5.0.1.0 build 3582 at the time of writing. #2: > In monkey mode it is able to create the data files and also saves everything correctly. When using the experimental mode it doesn't save > anything to the existing data file (and if there is no data file it doesn't create one either" This is exactly what you would see when using an expired trial version: No data recorded when run "manually", but the monkey still generating data. > all four licenses are okay How did you check that, what are the respective computer and registration keys and what's the millisecond.com account (account name, user name, email address or purchase number) those licenses are tied to? Thanks.
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Herby1209	Herby1209 posted 9 Years Ago HOT Topic Details Share Topic
Group: Forum Members Posts: 11, Visits: 39	Hi guys, I use Inquisit 5 (Version 5.0.0.0 64 bit build 3462) at four computers in a lab at my university and until maybe tuesday it worked perfectly fine. I didn't make any changes to the script or anything else but Inquisit stopped saving data. In monkey mode it is able to create the data files and also saves everything correctly. When using the experimental mode it doesn't save anything to the existing data file (and if there is no data file it doesn't create one either). The problem occurred on all four notebooks and also happens to other students using different scripts. There is no warning or error message. i already checked the following: -Inquisit has the right to write into the folder (monkey mode can create the data file) -all four licenses are okay -the script works perfectly fine Do you have any idea why this is happening? Thanks Rene
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