Millisecond Forums

We've released an update to 5.0.1 that should fix this issue, downloadable here:
http://www.millisecond.com/download/ 
If you have the previous release of Inquisit 5.0.1 installed, you'll need to uninstall it before installing the update. 
Please let us know if you have any issues with the update. 

Thanks,
Sean

Windows 7 Enterprise SP1 32bit

Could people please report the operating system version they are seeing this on?

Thanks and Enjoy,
Erik

Developer at Millisecond Software, LLC.

I am having the same issue. I have PM'd you, Dave, with info.

I really hope this will not be an issue when actually collecting data from participants. We will not be able to ask them to 'just do it again'.

Jeff

Hi and sorry i forgot to keep you informed. Reinstallation fixed the problem and so far everything works fine.

Great, thanks Dave! I just PMed you the keys. 

My best guess at the moment is that for some reason the registration information got corrupted in some weird way. If you could send me the computer keys of the affected systems via a private message, I can get you a special registration key that will reset that information (step #1. This will create a new computer key in the process. Step #2, then, would be re-registering the machines to see if that fixes the failure to record data files when completing scripts manually (as opposed to running the monkey).

Thanks!

Hello- Has there been a solution for this problem? I'm having the same thing using Inquisit 5 (build 3598)-- the software is registered and the script worked perfectly well and was saving until a few days ago and now we can only get data to save from the Script Monkey. The log file doesn't seem to have any errors etc.

Thanks. The information is perfectly sufficient. The licenses & registration indeed look okay.

I don't know what would cause the failure to create data files. It is possible that the log (Tools -> View Log File...) provides some hints.

Regardless, though, I would recommend updating the systems to the latest release first and then report back in case the issue persists.b

Hi,

actually I took a picture of the registration at one of the computers. I blacked out the last four digits because I don't know if the full key should be posted online.
The account should be "Mario Gollwitzer" from the Philipps Universität Marburg. Mail should be something like mario.gollwitzer@staff.uni-marburg.de