RE: Script cant load images sometimes, can load them others

Back

Home
»
Millisecond Forums
»
Inquisit 5
»
RE: Script cant load images sometimes, can load them others

Script cant load images sometimes, can load them others

Author	Message
mlleng13	mlleng13 posted 8 Years Ago Topic Details Share Topic
Group: Forum Members Posts: 14, Visits: 71	Hi, I have a script that sometimes produces an error saying that one, some, or all of my .pngs cant be opened. However, if I imediately re-run the script with the same subject number it will work. Does anyone have any thoughts? Thanks, Mike
	Reply Like 40
seandr	seandr posted 8 Years Ago ANSWER Post Details Share Post
Group: Administrators Posts: 1.3K, Visits: 5.6K	+x mlleng13 - Friday, March 17, 2017 Hi, I have a script that sometimes produces an error saying that one, some, or all of my .pngs cant be opened. However, if I imediately re-run the script with the same subject number it will work. Does anyone have any thoughts? Thanks, Mike Hi Mike, Does this happen with Inquisit Web or Lab? -Sean
	Reply Like 40
mlleng13	mlleng13 posted 8 Years Ago ANSWER Post Details Share Post
Group: Forum Members Posts: 14, Visits: 71	+x seandr - Friday, March 17, 2017 +x mlleng13 - Friday, March 17, 2017 Hi, I have a script that sometimes produces an error saying that one, some, or all of my .pngs cant be opened. However, if I imediately re-run the script with the same subject number it will work. Does anyone have any thoughts? Thanks, Mike Hi Mike, Does this happen with Inquisit Web or Lab? -Sean I started re-evaluating my code because there were a few reported issues with the web script. However, it occurs with my Lab version of the script.
	Reply Like 38
seandr	seandr posted 8 Years Ago ANSWER Post Details Share Post
Group: Administrators Posts: 1.3K, Visits: 5.6K	Interesting. The first thing to check is that you're running 5.0.6, the latest version. Also, is it possible the images are opened or being used by another app? Depending on your configuration, even the Windows preview program can sometimes lock files, so close any instance of Windows Explorer and other apps that might use the files. Are you loading directly from disk or network share. If access to the network share is spotty, that might explain this. Otherwise, if none of those suggestions works,. would it be possible to zip up the experiment and all the media files it uses and send to our support email? We can then investigate and see what's happening. Thanks, Sean
	Reply Like 43
mlleng13	mlleng13 posted 8 Years Ago ANSWER Post Details Share Post
Group: Forum Members Posts: 14, Visits: 71	+x seandr - Friday, March 17, 2017 Interesting. The first thing to check is that you're running 5.0.6, the latest version. Also, is it possible the images are opened or being used by another app? Depending on your configuration, even the Windows preview program can sometimes lock files, so close any instance of Windows Explorer and other apps that might use the files. Are you loading directly from disk or network share. If access to the network share is spotty, that might explain this. Otherwise, if none of those suggestions works,. would it be possible to zip up the experiment and all the media files it uses and send to our support email? We can then investigate and see what's happening. Thanks, Sean I will try your suggestions and get back to you.
	Reply Like 41