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Inquisit Web: Error when opening files / loading pictures - 403


Inquisit Web: Error when opening files / loading pictures - 403
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essuhh
essuhh
essuhh
posted 8 Years Ago
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Posts: 2, Visits: 8
Hi,

I am using Inquisit Web for the first time and uploaded a script and files (pictures) using to the Web Scripts page.
However, when trying to start the experiment via the launch page, the web application seems to have problems opening / loading the files / pictures and displays multiple error messages.
For example:
https://www.millisecond.com/images/scripterror.pngError/degner/podtweb/podtweb.iqxUnable to open file 'http://scripts.millisecond.com/degner/podtweb/bg01.jpg'. HTTP status code 403
https://www.millisecond.com/images/scripterror.pngError/degner/podtweb/podtweb.iqx.picture.background.itemsUnable to load the picture 'http://scripts.millisecond.com/degner/podtweb/bg01.jpg'.

The experiment runs without problems when using Inquisit Lab.
I would be very happy if you could help!
Reply Like 50
Dave
Dave
Dave
posted 8 Years Ago ANSWER
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Posts: 13K, Visits: 105K
essuhh - Wednesday, July 19, 2017
Hi,

I am using Inquisit Web for the first time and uploaded a script and files (pictures) using to the Web Scripts page.
However, when trying to start the experiment via the launch page, the web application seems to have problems opening / loading the files / pictures and displays multiple error messages.
For example:
https://www.millisecond.com/images/scripterror.pngError/degner/podtweb/podtweb.iqxUnable to open file 'http://scripts.millisecond.com/degner/podtweb/bg01.jpg'. HTTP status code 403
https://www.millisecond.com/images/scripterror.pngError/degner/podtweb/podtweb.iqx.picture.background.itemsUnable to load the picture 'http://scripts.millisecond.com/degner/podtweb/bg01.jpg'.

The experiment runs without problems when using Inquisit Lab.
I would be very happy if you could help!

It looks like the image files have not been properly uploaded:


Please go into your web experiment's settings, go to the "Upload Files" step and upload the images. Then click the "Save" button at the bottom to commit the changes (this is important; if you make changes and exit without saving, the changes are reverted). Finally, click the "Close" button to exit the web experiment's settings. Things should work after that.
Reply Like 51
essuhh
essuhh
essuhh
posted 8 Years Ago ANSWER
Associate Member (215 reputation)Associate Member (215 reputation)Associate Member (215 reputation)Associate Member (215 reputation)Associate Member (215 reputation)Associate Member (215 reputation)Associate Member (215 reputation)Associate Member (215 reputation)Associate Member (215 reputation)
Group: Forum Members
Posts: 2, Visits: 8
Dave - Wednesday, July 19, 2017
essuhh - Wednesday, July 19, 2017
Hi,

I am using Inquisit Web for the first time and uploaded a script and files (pictures) using to the Web Scripts page.
However, when trying to start the experiment via the launch page, the web application seems to have problems opening / loading the files / pictures and displays multiple error messages.
For example:
https://www.millisecond.com/images/scripterror.pngError/degner/podtweb/podtweb.iqxUnable to open file 'http://scripts.millisecond.com/degner/podtweb/bg01.jpg'. HTTP status code 403
https://www.millisecond.com/images/scripterror.pngError/degner/podtweb/podtweb.iqx.picture.background.itemsUnable to load the picture 'http://scripts.millisecond.com/degner/podtweb/bg01.jpg'.

The experiment runs without problems when using Inquisit Lab.
I would be very happy if you could help!

It looks like the image files have not been properly uploaded:


Please go into your web experiment's settings, go to the "Upload Files" step and upload the images. Then click the "Save" button at the bottom to commit the changes (this is important; if you make changes and exit without saving, the changes are reverted). Finally, click the "Close" button to exit the web experiment's settings. Things should work after that.

Thanks so much, now it works!
Reply Like 51
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