Inquisit Web not working


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Stimme
Stimme
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We are encountering problems with our online experiments (version 5.0.14.0). We got the message that Inquisit was unable to contact the server to verify that this script is licensed. With the error massage:

Inquisit was unable to contact the server to verify that this script is licensed. The script will not be run. Url: https://www.millisecond.com/licensemanager/verify5.ashx?AccountName=potsdam&Location=https%3A%2F%2Fscripts.millisecond.com%2Fpotsdam%2Fart_type1%2Fstart.iqx&GroupID=93171095&SubjectID=687&Version=5.0.14.0&OSVersion=10.16.0
Our licence information states that our license is still active.
Any help is highly appreciated as our experiments are currently running.




Dave
Dave
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Group: Administrators
Posts: 12K, Visits: 83K
Stimme - 5/11/2022
We are encountering problems with our online experiments (version 5.0.14.0). We got the message that Inquisit was unable to contact the server to verify that this script is licensed. With the error massage:

Inquisit was unable to contact the server to verify that this script is licensed. The script will not be run. Url: https://www.millisecond.com/licensemanager/verify5.ashx?AccountName=potsdam&Location=https%3A%2F%2Fscripts.millisecond.com%2Fpotsdam%2Fart_type1%2Fstart.iqx&GroupID=93171095&SubjectID=687&Version=5.0.14.0&OSVersion=10.16.0
Our licence information states that our license is still active.
Any help is highly appreciated as our experiments are currently running.




Apologies for the trouble -- the issue should be resolved now. If you continue to see an verification errors, please let us know.
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